I have a credit card debt that I have been paying off via the credit card company's solicitor for 3 years. The debt is supposed to be frozen from additional interest or charges. The solicitor has requested an update of income to review but the balance shown indicates that some charges must have been added as it is almost unchanged over the 3 year period!
I have never received a statement and I understand that there is a legal obligation to send a statement annually.
I sent a section 77/78 request as per Consumer Credit Act 1974 and requested also a statement.
The solicitor has returned my £1 fee stateing that he is unable to supply the details and that I must request the details direct from his client.
As the solicitor is collecting the money and (hopefully) passing it on to his client, is he an agent under the act and thus obliged to pass the S.77/78 request on to his client?
I have never received a statement and I understand that there is a legal obligation to send a statement annually.
I sent a section 77/78 request as per Consumer Credit Act 1974 and requested also a statement.
The solicitor has returned my £1 fee stateing that he is unable to supply the details and that I must request the details direct from his client.
As the solicitor is collecting the money and (hopefully) passing it on to his client, is he an agent under the act and thus obliged to pass the S.77/78 request on to his client?
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