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Egg Default And Interest Charges

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  • Egg Default And Interest Charges

    Hi
    I'm new to this forum and hope this comes across ok?!

    I'm looking for some advice please?

    We have unfortunately been in a DMP since 2004 which has helped imensely during the last few years. All our creditors have been quiet and and Payplan have been very good in alleviating all the stress that being in this situation brings. We are now at the stage where our family can help raise the money to settle all our credtors. So far we have repaid nearly £10,000 to our current creditors, but hate to think overall what we have actually paid as we have settled as much as we could as we went along. Having this money available was a huge relief or so we thought until we actually delved further into our current position. We've done the credit agencies and obtained credit reports and well when we looked at it I could've have fell off my chair!!! There are current balances on there which are more than we originally owed!! Some look ok compared to where we thought we were but the one that has completely floored me and left me feeling really sick is the one from Egg.

    The original balance that was in default and dealt with by Payplan was £6661, the current balance according to the report is £6942!!!! According to Payplan we have paid £2820 so we are absolutely gutted and feel like we are back to square one because of this. I cannot remember if Payplan had said interest had been frozen on this account. My wife also has an Egg account which is the same we still owe £3500 on this now having originally been £3421.

    Can anyone provide any advice on anything we can do or what we should do. To us now a settlement figure is now pie in the sky.

    Please please let me know

    Many Thanks

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