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Apologies if I've posted this in the wrong forum.
Last year, due to my health, Goldfish stated that although they were reluctant to write-off my debt, they wouldn't pursue it any longer and I'd receive no further communication on the matter.
Thet confirmed this in writing - please see below.
However, when the Goldfish business was transferred to Barclays last year, Barclays started to pursue for repayment, despite me having sent them a copy of the letter (below).
Now Barclays have passed the debt to Debt Managers for them to collect on their behalf.
I telephoned Barclays today, and one of their operators actually stated that I still have to pay. She said that the phrase "not pursuing for repayment" simply means that it wouldn't be passed to a DCA so long as I was making payments of £5 per month.
What do I do now, please?
Last year, due to my health, Goldfish stated that although they were reluctant to write-off my debt, they wouldn't pursue it any longer and I'd receive no further communication on the matter.
Thet confirmed this in writing - please see below.
However, when the Goldfish business was transferred to Barclays last year, Barclays started to pursue for repayment, despite me having sent them a copy of the letter (below).
Now Barclays have passed the debt to Debt Managers for them to collect on their behalf.
I telephoned Barclays today, and one of their operators actually stated that I still have to pay. She said that the phrase "not pursuing for repayment" simply means that it wouldn't be passed to a DCA so long as I was making payments of £5 per month.
What do I do now, please?
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