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Dcbl threat

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  • Dcbl threat

    Hey all this afternoon I received a letter from dcbl threatening to seize assets to pay a ccj debt from 2021, I already paid it in late 2023 so I phoned them up stating this, only to be told I need to prove Ive paid this off, I asked if they could simply phone the court and confirm I've paid it, they said no it's my responsibility, so I open an Expedia account took a screenshot and emailed them where it stated ccj satisfied, same number as the letter they sent, now am I now entitled to receive the £14.99 back from dcbl for the Experian credit report since I wouldn't of needed it without them saying I needed proof,
    It's funny really they did enough digging to sent the letter to my new address when the ccj was at my old address but didn't do enough digging to realize it had already been paid
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  • #2
    Lodge a Complaint, follow DCBL's complaints procedure.

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