Credit style limited

[Justamy97]

I have account on credit style limited for a debt from Green Network Energy. Which I had been paying back through a standing order from November 2020 of £10 per week. Only problem is that the account has long been paid off and was completely unaware. I contacted Credit Style regarding any balance and this was there responses.

Good Afternoon Justin,


Thank you for your most recent contact form message.

Looking at the file I can see you have overpaid a total of £1742.32 on the file.

As we are not the debt owner however we pass all payments directly onto the client, and it would be them who you need to contact directly.

My issue is that Green Network Energy went bust in January 2021, so who have they been making payments to.

Can anyone recommend next course of action I can take. Obviously I have now cancelled the standing order.

Thanks

[echat11]

Hi JUSTAM87

Welcome to LB

Hopefully the following will help.

Write (email) to them to request a refund.

https://www.edfenergy.com/media-cent...ay%20be%20owed.

You might need to make a formal complaint and follow their complaints procedure on their website if they don't resolve.

Update when you get a response.