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Hello,
Two years ago I received an emergency in the USA, Unfortunately, the holiday insurance was cancelled and we were not covered. Our bill has come to approximately $33,000. We were contacted by a representative from Global Recovery Alliance which appears to be based in Switzerland asking about payments as soon as we received the bill upon return in the UK. We notified them and the hospital that we were disputing the insurance.
Fast forward to day, the dispute with insurance went to the financial ombudsman and it wasn't successful, so we have now began to receive the bill again from the hospital. I asked for an itemized bill to see about fair costing.
Unfortunately now, there is no way of communicating the hospital by email. They prefer to use their app, which is US only or contact by phone (which for record reasons isn't preferred).
Now Global Recovery Alliance have contacted us again asking if the dispute with the insurance has been settled.
Legally, where do I stand with this? I
'm a UK resident and there is very little help regarding this type of issue/fair costing of US medical bills. The last thing I want is to deal with an external debt collection company and going to court.
Two years ago I received an emergency in the USA, Unfortunately, the holiday insurance was cancelled and we were not covered. Our bill has come to approximately $33,000. We were contacted by a representative from Global Recovery Alliance which appears to be based in Switzerland asking about payments as soon as we received the bill upon return in the UK. We notified them and the hospital that we were disputing the insurance.
Fast forward to day, the dispute with insurance went to the financial ombudsman and it wasn't successful, so we have now began to receive the bill again from the hospital. I asked for an itemized bill to see about fair costing.
Unfortunately now, there is no way of communicating the hospital by email. They prefer to use their app, which is US only or contact by phone (which for record reasons isn't preferred).
Now Global Recovery Alliance have contacted us again asking if the dispute with the insurance has been settled.
Legally, where do I stand with this? I
'm a UK resident and there is very little help regarding this type of issue/fair costing of US medical bills. The last thing I want is to deal with an external debt collection company and going to court.
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