Brownlegs v Credit Solutions

[brownlegs]

hi there. first time. i have a small oversight of £21.41p and credit solutions keep phoning me. now they sent me a letter saying.. your account will be referred to our doorstep collection agents. who will visit your home to collect the debt in person. i know its not much but its they way they have went about trying to threatin me for such a small amount. could i get some advise on this matter. thanks

[Sapphire]

Re: debt

Hiya Brownlegs and welcome to the site.

Firstly can you outline what the debt is for please ? Once we know what we are dealing with we can advise further.

Next send them this letter, you can adjust it to suit your circumstances.

Company Name & Address

Re: Harassment by telephone


ACCOUNT NUMBER: XXXXXXX

Dear Sirs

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing.

I have verbally requested that these stop, but I am still receiving calls. (Delete if necessary)

I now require all further correspondence from your company to be made in writing only.

I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

Be advised that any further telephone calls from your company will be recorded. (**Even if you don't yet have recording equipment!!**)


Yours faithfully,

[brownlegs]

Re: debt

sorry sapphire. its for B.T bill when i left B.T. i owed them £17.00. then credit solutions send the letter saying i owe £21.41. is that them putting on the wee charge aswell. thanks

[Sapphire]

Re: debt

Well it looks like they have added a charge yes. Have you spoken to BT and tried to sort this out ?

[brownlegs]

Re: debt

no have not yet is it not to late they said if its not paid on the 9th of this month thats when they will send out there agents to collect the money.. thanks

[WendyB]

Re: debt

Well. are you in a position to pay the money, and are you willing to/ If so, best thing to do would be to contact BT, pay it, then all the hassle will go away. Obviously, if you dispute the charge, the don't pay it and then we can advise further about the dispute.

[brownlegs]

Re: debt

thanks for your advice i will pay the BT. £17 that i owe them not the £21.41 the £4.41 was the charge from credit solutions. cheek.thank you...

[Curlyben]

Re: debt

Hi u can do the settlement of ur debt to those debt collectors and u can be free from these type of such harrashing situation.

And in ENGLISH that is ??

[Luminol]

Re: debt

Im not sure what help a debt management company would be as the debt for £17.00 and a Debt Management Company will charge a fees to sort this out (I could be wrong). In addition I believe Brownlegs posted that she will be paying the debt in full.

[brownlegs]

demand for payment

hi again. recevied another letter today from credit soloutions for the balance of £21.41. they are talking about legal action to recover the above sum. they have said i will have to pay.. solicitors cost.. of £50.. and court charges£30.. giving me a grand total of£121.41p.. for a £17.. bill from bt. plus there charge of £4.41p.. could you pls advise.. kind regards

[Guest]

Re: demand for payment

Why do you have to pay court charges, has this been taken to court?

Do you actually owe any money to BT?

[brownlegs]

Re: demand for payment

hi there cetelco. no they have not taken it to court yet the are threating me with legal action. it was an oversight on my part with BT. foned them they said nothing to do with us now in the hand of the credit solutions. they keep phoning my house all the time aswell. kind regards

[Paule]

Re: demand for payment

Are you willing to pay the amount to BT?
If so, go and pay it online direct to BT

[Paule]

Re: Brownlegs v Credit Solutions

Threads merged

PKea