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Hello and thank you in advance for any advice that you can give.
Earlier this year I checked my credit file and was horrified too see a debt to virgin media for an old mobile contract.
It shows with Experian as a debt to Lowell due to a debt with a telecommunications suppliers. I though I this must be virgin. (It was)
So I called virgin and settled the £53 debt.
8 weeks later this is still on my credit file and Lowell are chasing me for it.
What should I do here?
Surely since I don't owe Lowell anything then I should not have a debt from Lowell on my credit file?
Earlier this year I checked my credit file and was horrified too see a debt to virgin media for an old mobile contract.
It shows with Experian as a debt to Lowell due to a debt with a telecommunications suppliers. I though I this must be virgin. (It was)
So I called virgin and settled the £53 debt.
8 weeks later this is still on my credit file and Lowell are chasing me for it.
What should I do here?
Surely since I don't owe Lowell anything then I should not have a debt from Lowell on my credit file?
