Unknown debt from Lantern debt recovery

[Ariddell90]

Hello,

Last week my husband received a letter from Lantern stating he owes just over £800, which he does not recognise.

From researching online he sent a 'prove it' letter to them via email.

Today he received this response:

"Dear Sir / Madam

Thank you for your recent email.

To ensure the ongoing security of your personal data and to comply with the current data protection laws, we must verify your identity before we can discuss your account. Please can you confirm:

• Your full name;
• First line and postcode of your address;
• Your date of birth;
• Your email address.

Upon receipt of this information we will be able to complete your request. You can contact one of our agents by telephone on 0113 887 6876 (Monday to Thursday 8am to 7pm, Friday 8am to 6pm or Saturday 10am to 1pm).

We look forward to your speedy response.

Yours sincerely

Lantern "

Is this acceptable for them to ask? I just want to make sure he responds appropriately as I have read how crafty some of these debt agencies can be.

Thanks in advance!

[MIKE770]

Write to them in response to their letter Reference Number:- dated xx xxx xxxx inst:- have no knowledge of any such alledged debt, please provide full details to determine the alledged debt stated within your letter aforementioned. Keep copy on file?

you could post copy of letter here redacted to see if it is not a Phishing letter trying to trace an alledged debtor, sure others will advise also do not phone the telephone jockeys

[ostell]

Tell them that they have already decided that you are the correct person by sending you the original letter.

[charitynjw]