Blemain Finance

[Old Bear]

Re: Blemain Finance

I wish that I had never heard of Blemain Finance. I was mis sold ppi early in 2000 and was under the impression that my claim could go back 12 years as it was for a second charge mortgage. Unfortunately I had lost the original paper work but nevertheless had all the relevent details.
They simply sent me a reply saying they couldnt help as the account was closed. How could they dispute anything I said if they dont keep records. Obviously this is a cop out as it was sent by return of post.

[TINKEY2]

Re: Blemain Finance

I'm looking into the point about the circumstances of when a lender is required to supply statements of account and what those statements must contain.


KC

Hi KS,

Have you looked in to this yet? very good post.

TT

[Sparkie1723]

Re: Blemain Finance

thanks G!!
here you go

http://www.legalbeagles.info/forums/...t=29129&page=8
------------------------------- merged -------------------------------

Thanks Sparkie
Should I send that to Blemain or to the broker? I'm not sure which one does the underwriting.

HI lindybee

send your request to Blemain its they who hold the proper underwriting sheet ...its from that they calculate if they will consent to the loan, and contains a lot of info about you.

Sparkie
Remember everyone I have no legal training and my views are not to taken as legal advice.........I am a dumb 74 year old senile auto spark

[lindybee]

Re: Blemain Finance

Thats great news Lindy it looks like you are making some real progress.
Could you please give me the link to the swift thread you are talking about.
Regards
gallahad

thanks G!!
here you go

http://www.legalbeagles.info/forums/...t=29129&page=8
------------------------------- merged -------------------------------

Hi lindybee,

Check out the Swift thread request va copy of the underwriting sheet appertaining to your loan ....this is where the commission is shown ....copy what the ICO said in the letter I posted...the ICO say that the underwring sheet does form part of the data that falls under the DPA...... when you get it post it up because I have a copy of a Blemain underwriting sheet showing where the commission is shown how much etc etc

Sparkie
Remember everyone I have no legal training and my views are not to taken as legal advice.........I am a dumb 74 year old senile auto spark

Thanks Sparkie
Should I send that to Blemain or to the broker? I'm not sure which one does the underwriting.

[Sparkie1723]

Re: Blemain Finance

No reply yet to my response
but I have finally received my SDAR.
I'm wondering what I paid the money for lol! All it consists of is:
Application form from Broker
Signed loan agreement
Statement of account from inception
My declaration of income and affordabiity/payslips
Direct debit mandate
Confirmation of names
Data protection form
Occupiers consent form (my son)
Blemain letters sent to me.

I already have all of them and was expecting more?
Is this all I should get?

At the bottom they have said "In connection with your points on commission, we will not be providing this information as it is our view that this information does not constitute "personal data" within the meaning of the Data Protection Act 1998 and therefore you are not entitled to seek disclosure of this under the Subject Access Request. In response to your request for a settlement quotation, I am unable to provide tou with this as this account is still live and we have not yet received a request for settlement."

Comments welcome!
My SDAR was very specific, requesting all information, including all electronically held info, recorded phone calls, etc etc.

Hi lindybee,

Check out the Swift thread request va copy of the underwriting sheet appertaining to your loan ....this is where the commission is shown ....copy what the ICO said in the letter I posted...the ICO say that the underwring sheet does form part of the data that falls under the DPA...... when you get it post it up because I have a copy of a Blemain underwriting sheet showing where the commission is shown how much etc etc

Sparkie
Remember everyone I have no legal training and my views are not to taken as legal advice.........I am a dumb 74 year old senile auto spark

[gallahad]

Re: Blemain Finance

Thats great news Lindy it looks like you are making some real progress.
Could you please give me the link to the swift thread you are talking about.
Regards
gallahad

[lindybee]

Re: Blemain Finance

Hi Lindy,
I think you will find if you SAR the broker rather than Blemain they will be obliged to send you details of the commission received.
Kind regards
G

Thanks G
This is already being done, as I've been advised that my loan was mis-sold. I was only offered one option from the broker, i.e.the loan with Blemain over 240months. At the time I took it out I was 59, therefore I would be 79 when it was paid off, and they made no queries about any ability to pay once I retired.
Interestingly enough, now that my first mortgage is drastically reduced my original mortgage company are now happy to re-mortgage and allow me to pay off the Blemain loan, but the underwriters from them have been very stringent in assessing my ability to pay. It really has highlighted what I now consider to be a very lax approach in Blemain offering me the loan in the first place.
Going back to my SDAR I would have expected them to also have included any letters and insurance documentation which I had sent to them and in fact this was what I was most interested in as often they have claimed not to have received them. However even those which they have received by recorded delivery and replied to were not included. It's hardly surprising that customers receive conflicting responses when phoning, as I presume the telephone answerers only have access to informtion saved on customer files, which if incomplete does not allow them to give the correct advice or response.
I'm just looking at Yorkie Dave's post on the Swift thread and Sparkies replies, I'm going to go back to my agreement because I'm certain the additional charges on my loan were added to the opening balance and therefore attracted interest. I was never given an option to pay these charges up-front to avoid the interest.

[gallahad]

Re: Blemain Finance

Hi Lindy,
I think you will find if you SAR the broker rather than Blemain they will be obliged to send you details of the commission received.
Kind regards
G

[lindybee]

Re: Blemain Finance

Just a quick up-date. The dead-line for Blemain's response to my SDAR request has expired with no response, also no response to my reply (above) to their response to my complaint.
No surprises there then eh? :tinysmile_aha_t:

No reply yet to my response
but I have finally received my SDAR.
I'm wondering what I paid the money for lol! All it consists of is:
Application form from Broker
Signed loan agreement
Statement of account from inception
My declaration of income and affordabiity/payslips
Direct debit mandate
Confirmation of names
Data protection form
Occupiers consent form (my son)
Blemain letters sent to me.

I already have all of them and was expecting more?
Is this all I should get?

At the bottom they have said "In connection with your points on commission, we will not be providing this information as it is our view that this information does not constitute "personal data" within the meaning of the Data Protection Act 1998 and therefore you are not entitled to seek disclosure of this under the Subject Access Request. In response to your request for a settlement quotation, I am unable to provide tou with this as this account is still live and we have not yet received a request for settlement."

Comments welcome!
My SDAR was very specific, requesting all information, including all electronically held info, recorded phone calls, etc etc.

[lindybee]

Re: Blemain Finance

Hi,just found the site after doing a search on Blemain Finance complaints and thought i,d post a reply :i,ve had an ongoing complaint/s against Blemain for the last few years which i though had been resolved when they admitted they had failed to respond to me and deducted £600 from my account although this has proved pointless .For anyone wanting to make a complaint they should make it in writing to a Mr.Simon Ashcroft at Blemain Finance,Bracken House,Charles Street Manchester -Mr. Ashcroft is their complaints manager or a Ms Carradice .I stupidly took a loan out with them for £5000 in 2004 and due to their unrealistic interest and charges am paying back nearly £11,000 most of which is unfair and wrong £35 charges for telephone calls they claim to have made despite my writing to them many times informing them i have NO phone and reminder letters despite my trying to contact them only to be told they are too busy to reply to my letters individually and they don,t have enough staff to do so:tinysmile_hmm_t2:. I was meant to be on their payment plan but they keep taking me off it (paying them £50 a month) saying i haven,t complied yet i have filled out income & expenditure forms every month ( I had to request the forms) and they were caught out with lies they told about my estate agent as i have my house up for sale and unfortunately no buyers despite it being on the market over a year and my reducing the price considerably.
Their staff accused me of lying about my poor health and being in hospital and i even had to send them my hospital records/letters and appointments,etc. They lie constantly and i,ve had an ongoing complaint about them with the Financial Ombudsman but it is making no difference to their constant lies and harrassment :i also have a debt management team from my local authority acting for me but they still harrass me and again lied about my apparantley telling my estate not to discuss the sale of my property with them? I am still waiting for the Financial Ombudsman to reply to my last letter of 5 weeks ago so hopefully he will reply soon : one of their staff members a Mr Nathan Burgess who is the one who told me to contact them ,does not even speak to clients ? according to a staff member i spoke with and in his second letter he abruptly says it is not necesary for me to speak with him direct as his staff are apparantley trained to do so: NO your staff tell constantly lies and have already been caught doing so! For anyone considering a loan PLEASE avoid Blemain Finance.They are just lying cowboys who harrass and inflict a great deal of stress on clients ,make false accusations, even when they know they are in the wrong.When i hear back from the Financial Ombudsman i,ll add his findings to my post.

Hi Mandy,
Yes, welcome aboard!
Ah Simon, that'll be the same Simon who posted on here a month or so back so probably prefers spending his time looking at what we have to say, rather than taking any real or effective action.
I also have a list of instances when Blemain staff have told me very different things in response to my numerous queries, so maybe a training session needs to be held for them by Nathan!
Good luck with it all, and yes do keep us up-dated.

[Sparkie1723]

Re: Blemain Finance

Hi Mandy,
Yoir loan would be regulated by the CCA and come under the remit of the OFT

Make a comlaint to the OFT and get them investigating Blemain in the same way we got them onto Swift Advances Plc case.....the more complaints they receive will prompt them into the same action as they have taken against Swift Advances plc.

Sparkie

[gallahad]

Re: Blemain Finance

Welcome aboard Mandy and the best of luck with your battle with these cretins.
G

[Mandy46]

Re: Blemain Finance

Hi,just found the site after doing a search on Blemain Finance complaints and thought i,d post a reply :i,ve had an ongoing complaint/s against Blemain for the last few years which i though had been resolved when they admitted they had failed to respond to me and deducted £600 from my account although this has proved pointless .For anyone wanting to make a complaint they should make it in writing to a Mr.Simon Ashcroft at Blemain Finance,Bracken House,Charles Street Manchester -Mr. Ashcroft is their complaints manager or a Ms Carradice .I stupidly took a loan out with them for £5000 in 2004 and due to their unrealistic interest and charges am paying back nearly £11,000 most of which is unfair and wrong £35 charges for telephone calls they claim to have made despite my writing to them many times informing them i have NO phone and reminder letters despite my trying to contact them only to be told they are too busy to reply to my letters individually and they don,t have enough staff to do so:tinysmile_hmm_t2:. I was meant to be on their payment plan but they keep taking me off it (paying them £50 a month) saying i haven,t complied yet i have filled out income & expenditure forms every month ( I had to request the forms) and they were caught out with lies they told about my estate agent as i have my house up for sale and unfortunately no buyers despite it being on the market over a year and my reducing the price considerably.
Their staff accused me of lying about my poor health and being in hospital and i even had to send them my hospital records/letters and appointments,etc. They lie constantly and i,ve had an ongoing complaint about them with the Financial Ombudsman but it is making no difference to their constant lies and harrassment :i also have a debt management team from my local authority acting for me but they still harrass me and again lied about my apparantley telling my estate not to discuss the sale of my property with them? I am still waiting for the Financial Ombudsman to reply to my last letter of 5 weeks ago so hopefully he will reply soon : one of their staff members a Mr Nathan Burgess who is the one who told me to contact them ,does not even speak to clients ? according to a staff member i spoke with and in his second letter he abruptly says it is not necesary for me to speak with him direct as his staff are apparantley trained to do so: NO your staff tell constantly lies and have already been caught doing so! For anyone considering a loan PLEASE avoid Blemain Finance.They are just lying cowboys who harrass and inflict a great deal of stress on clients ,make false accusations, even when they know they are in the wrong.When i hear back from the Financial Ombudsman i,ll add his findings to my post.

[Sparkie1723]

Re: Blemain Finance

To all Blemain customers who are trying to discover what commission was paid on their agreements........I found out just yesterday (aout a "certain other subprime lender") that these lenders pay at least 2 commissions.
The First is what a lot of them call "on the inside" a day one commission

This commission is paid on the day of the loan is completed or the very next day.

The Second payment of commission is paid approximately 1 month after the loan has started I assume that this is after the borrower has made the first payment on their loan.

This is called (again on the inside) an "Over ride commission" I would write to Blemai and ask them about these two commissions that you will more likely than not have paid and ask them how much they paid your broker

Should cause them a little problem .......them finding out you know about this.

Even if your broker has gone bust ......you can still trace this commission ..........I can assure you it is hard work and takes a lot of time.

But find the receivers financial statement of affairs of bthe broker in question.............that is where the record of all fees received by the broker are shown....AND all the commissions received from the various lenders.................look and find where the record of your commission is.

Sparkie

[lindybee]

Re: Blemain Finance

Just a quick up-date. The dead-line for Blemain's response to my SDAR request has expired with no response, also no response to my reply (above) to their response to my complaint.
No surprises there then eh? :tinysmile_aha_t: