Re: MBNA - Aktiv Kapital x 2
Hi All,
I hope you are well. Hope you don't mind me popping back yet again for more advice re these two accounts.
Since my last post all has been quiet until just before Christmas when the phone calls began again on the home phones and mobiles which we use for our business. The calls were coming from PRA Group who I understand have acquired Aktiv Krapital ? I haven't actually answered any of the calls, but my husband has ,although when asked to go through security he refused and also has not confirmed any personal information to them. We then received a letter with regards to Account number 1 basically just asking us to ring them, confirm our details and pay them.
My question is how we deal with this , as the phone calls are driving me a bit mad, makes it very difficult when working as to figuring out which calls to answer and which not to ,as they are also using a variety of different numbers to contact us from and also mobiles. If I write to them and ask them to remove our numbers etc and ask them to stop calling, I am beginning communication once more which we were trying to avoid, or do I once more send the Prove It letters . I assume that regardless of all this communication back and forth with Aktiv Krapital this is now null and void in their eyes ?
What would be the best tactic please in your opinion ?
Many Thanks once more for your advice.
Do I assuem that as
Hi All,
I hope you are well. Hope you don't mind me popping back yet again for more advice re these two accounts.
Since my last post all has been quiet until just before Christmas when the phone calls began again on the home phones and mobiles which we use for our business. The calls were coming from PRA Group who I understand have acquired Aktiv Krapital ? I haven't actually answered any of the calls, but my husband has ,although when asked to go through security he refused and also has not confirmed any personal information to them. We then received a letter with regards to Account number 1 basically just asking us to ring them, confirm our details and pay them.
My question is how we deal with this , as the phone calls are driving me a bit mad, makes it very difficult when working as to figuring out which calls to answer and which not to ,as they are also using a variety of different numbers to contact us from and also mobiles. If I write to them and ask them to remove our numbers etc and ask them to stop calling, I am beginning communication once more which we were trying to avoid, or do I once more send the Prove It letters . I assume that regardless of all this communication back and forth with Aktiv Krapital this is now null and void in their eyes ?
What would be the best tactic please in your opinion ?
Many Thanks once more for your advice.
Do I assuem that as
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