O2 credit report default

[786]

Re: O2 credit report default

Wait to see what the letter says when it arrives. But this suggests that O2 has accepted that the account is a fraudulent account and not your account or liability.

I would hope that means it will be removed from your credit file. Their letter should explain this

Haha yes I emailed them asking if and when the default will be removed and they replied saying it will be removed and will take 30-60 days. Also because I never recieved their confirmation letter, they've sent another one out. This is finally sorted after 1 whole year and I've noticed their webteam deal with queries much quicker and way more efficiently than their other departments. Webteam is extremely helpful. A strong email threatening to take o2 to court and to send a strong letter to the CEO did the trick lol

[PlanB]

Re: O2 credit report default

Haha yes I emailed them asking if and when the default will be removed and they replied saying it will be removed and will take 30-60 days. Also because I never recieved their confirmation letter, they've sent another one out. This is finally sorted after 1 whole year and I've noticed their webteam deal with queries much quicker and way more efficiently than their other departments. Webteam is extremely helpful. A strong email threatening to take o2 to court and to send a strong letter to the CEO did the trick lol

You got the result you wanted :clap2: I think the crime reference number finally did the trick. O2 may not have wanted to believe your version of events but they couldn't ignore a police report.