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Hi there, I am new to the forum.
Today my HP car from Toyota finance was collected by BCA and handed me a bill of £564.60 +VAT for greater than 25mm sctrches through top coat on number and three further such scratches on body. Firstly 25mm is quite disputeable - these are obviously not straight line. Secondly faint marks are wear & tear of nearly three years old car (64 plate Sep 2014). I didn't agree with their assessment therefore I will get a bill by Toyota. So in preparation of expected letter i need help and advice how to deal this, what are my rights?
Thanks
Today my HP car from Toyota finance was collected by BCA and handed me a bill of £564.60 +VAT for greater than 25mm sctrches through top coat on number and three further such scratches on body. Firstly 25mm is quite disputeable - these are obviously not straight line. Secondly faint marks are wear & tear of nearly three years old car (64 plate Sep 2014). I didn't agree with their assessment therefore I will get a bill by Toyota. So in preparation of expected letter i need help and advice how to deal this, what are my rights?
Thanks
