Car fault help

[Tracylamb]

Bought a car 9/2/17 took it back 16/2 for them to replace radiator, fault reoccurred so took it back 25/2 the fault has now reoccurred, I broke down!! The garage are saying if we can get it ther (30 miles away) they will have a look at it and pay some money towards the cost of repair!!!what can we do? We can't drive it,

[pt2537]

Re: Car fault help

Bought a car 9/2/17 took it back 16/2 for them to replace radiator, fault reoccurred so took it back 25/2 the fault has now reoccurred, I broke down!! The garage are saying if we can get it ther (30 miles away) they will have a look at it and pay some money towards the cost of repair!!!what can we do? We can't drive it,

Hi
Can i ask, how did you pay for the car? Was there any credit used at all?

it seems to me, notwithstanding the point above, the supplier has a duty to carry out a repair under the Consumer Rights Act 2015, but equally you may well be entitled to reject the goods now as the supplier has had the chance to repair the vehicle and failed to do so adequately.

What remedy do you want from this, that really is the question?

[Diana M]

Re: Car fault help

Bought a car 9/2/17 took it back 16/2 for them to replace radiator, fault reoccurred so took it back 25/2 the fault has now reoccurred

Was it a new car or a second hand vehicle, and did it come with any warranty?

As PT has said you may have a remedy under the Consumer Rights Act 2015. This link is for information on second hand car purchases and you seem to have reported the fault within 30 days >

http://www.which.co.uk/consumer-righ...-are-my-rights

Di