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hi
i bhought a sharps bedroom last year and paid £1000 in deposit during the consultation and £2000 in finance from a company called creations.co.uk.
but the business went sour with sharps as their goods where not as ordered and i returned the goods for my money back.
so once the items where collected from my home, i was advised that sharps will sent a letter to creations to terminate and return any money i have paid (which was around 400 at the time)
so this was resolved and i received a letter from creation that the account has been closed and the money will be in my account which it was.
then a week later i was sent a letter that stated the account has been re-opened, so i ignored this then another letter so i called them and advised you have terminated the contract and yourself and i asked why they re-opened the account and they stated that there was an error and that the account was never meant to be closed!! which i thought was very strange.
so i thought to myself i have all the evidence that the items have been collected from me and letters from both companies stating that the account has been closed and all monies returned to me.
now they have sent me a default notice stating that i owe them the money they gave back to me before closing my account.
can any body please help
i bhought a sharps bedroom last year and paid £1000 in deposit during the consultation and £2000 in finance from a company called creations.co.uk.
but the business went sour with sharps as their goods where not as ordered and i returned the goods for my money back.
so once the items where collected from my home, i was advised that sharps will sent a letter to creations to terminate and return any money i have paid (which was around 400 at the time)
so this was resolved and i received a letter from creation that the account has been closed and the money will be in my account which it was.
then a week later i was sent a letter that stated the account has been re-opened, so i ignored this then another letter so i called them and advised you have terminated the contract and yourself and i asked why they re-opened the account and they stated that there was an error and that the account was never meant to be closed!! which i thought was very strange.
so i thought to myself i have all the evidence that the items have been collected from me and letters from both companies stating that the account has been closed and all monies returned to me.
now they have sent me a default notice stating that i owe them the money they gave back to me before closing my account.
can any body please help
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