PT2537 vs Sigma and HL Legal

[pt2537]

Re: PT2537 vs Sigma and HL Legal

I doubt that, whatever the outcome may be, the culprit will not be told to cease soliciting. :grin:

indeed youre right, but if theres no complaints then they wouldnt take any action at all

[EXC]

Re: PT2537 vs Sigma and HL Legal

Tell me about it ! I have two complaints lodged with them, and they do not inform you of any progress, you have to sit and hope they do something, which as you say is wrong & certainly not business like at all for a regulator of such.

I don't think regulators should inform anyone of their progress because it can undermine their regulatory function. When dealing with businesses I'm sure there are laws preventing them from doing so in any event. There certainly is with OFT.

There's a distinction to be drawn between a complaints handling body (such as LeO) and a regulator. As with most regulators SRA don't accept complaints or settle disputes, rather, you report conduct issues to them.

[pt2537]

Re: PT2537 vs Sigma and HL Legal

I don't think regulators should inform anyone of their progress because it can undermine their regulatory function. When dealing with businesses I'm sure there are laws preventing them from doing so in any event. There certainly is with OFT.

There's a distinction to be drawn between a complaints handling body (such as LeO) and a regulator. As with most regulators SRA don't accept complaints or settle disputes, rather, you report conduct issues to them.

Agreed, but it would be helpful if they posted stats of how many complaints they received about firms, and that could then be measured against their disciplinary tables, as any action against lawyers gets posted up, it would at least help in my opinion

[Gorang]

Re: PT2537 vs Sigma and HL Legal

but it would be helpful if they posted stats of how many complaints they received about firms, and that could then be measured against their disciplinary tables

Could a FOI request not provide this, as it is NOT asking about any specific cases

[MIKE770]

Re: PT2537 vs Sigma and HL Legal

I don't think regulators should inform anyone of their progress because it can undermine their regulatory function. When dealing with businesses I'm sure there are laws preventing them from doing so in any event. There certainly is with OFT.

There's a distinction to be drawn between a complaints handling body (such as LeO) and a regulator. As with most regulators SRA don't accept complaints or settle disputes, rather, you report conduct issues to them.

As it is, a complaint made = unless they want more information, then you hear no more, so are they looking into a complaint etc, you will not know unless sometime time the line there is a reportt onntheir site, so we could be waiting ages for nothing!

[EXC]

Re: PT2537 vs Sigma and HL Legal

[QUOTE=pt2537;389707]Agreed, but it would be helpful if they posted stats of how many complaints they received about firms, and that could then be measured against their disciplinary tables, as any action against lawyers gets posted up, it would at least help in my opinion[/QUOTE

Complaints data about individual solicitors are published by LeO http://www.legalombudsman.org.uk/omb...sion-data.aspx but as SRA don't handle complaints they don't. I think it would be unwise for SRA to publish stats on reports they receive because that would leave the reporting process open to abuse. Don't get me wrong, I've reported a solicitor to SRA and would have loved to have know what happened but equally I appreciate the difficulties that could arise in doing so.

[EXC]

Re: PT2537 vs Sigma and HL Legal

Could a FOI request not provide this, as it is NOT asking about any specific cases

Firm specific data is an absolute exemption under FoI. Though they might give out overall data.

[EXC]

Re: PT2537 vs Sigma and HL Legal

As it is, a complaint made = unless they want more information, then you hear no more, so are they looking into a complaint etc, you will not know unless sometime time the line there is a reportt onntheir site, so we could be waiting ages for nothing!

Indeed but it's worth mentioning again that they don't accept complaints.

Anyway I'm conscious of hijacking PT's thread.

[CleverClogs]

Re: PT2537 vs Sigma and HL Legal

Could a FOI request not provide this, as it is NOT asking about any specific cases

Is the SRA a "public body" to which the Freedom of Misinformation Act applies?

[MIKE770]

Re: PT2537 vs Sigma and HL Legal

Maybe I am using the wrong word here, it is reporting a solcitoir to the SRA, not an actual complaint, but instances where a solicitor has failed to follow SRA protocol durin conducting business>?

[MIKE770]

Re: PT2537 vs Sigma and HL Legal

Is the SRA a "public body" to which the Freedom of Misinformation Act applies?

That is a good question , all bodies are?????????

[CleverClogs]

Re: PT2537 vs Sigma and HL Legal

Complaints data about individual solicitors are published by LeO http://www.legalombudsman.org.uk/omb...sion-data.aspx but as SRA don't handle complaints they don't. I think it would be unwise for SRA to publish stats on reports they receive because that would leave the reporting process open to abuse. Don't get me wrong, I've reported a solicitor to SRA and would have loved to have know what happened but equally I appreciate the difficulties that could arise in doing so.

There's always Solicitors From Hell and the various clones that were inspired by the action of the Law Society - link

Please note - that is NOT a link to Solicitors From Hell, but to an article shewing how ineffective the injunctive relief proved to be.

[MissFM]

Re: PT2537 vs Sigma and HL Legal

There's always Solicitors From Hell and the various clones that were inspired by the action of the Law Society - link

Please note - that is NOT a link to Solicitors From Hell, but to an article shewing how ineffective the injunctive relief proved to be.

Goodo!

[Gorang]

Re: PT2537 vs Sigma and HL Legal

Firm specific data is an absolute exemption under FoI. Though they might give out overall data.

That's what I was thinking

Agreed, but it would be helpful if they posted stats of how many complaints they received about firms, and that could then be measured against their disciplinary tables, as any action against lawyers gets posted up, it would at least help in my opinion

but not for a specific firm, I'm thinking a request for how many complaints they have received in total and how many disciplinary actions they have handed out for the same period of time, and the longer period the better the results

Would give us a good idea of what the percentage is for complaints V disciplinary actions

If its a high percentage then it shows they are doing their jobs
If its mid %, then it doesn't really prove anything (as we will never know the validity or the seriousness of the complaints made)
If its really low % then it basically gives us a better idea that their NOT doing their jobs (although we will never be able to prove that)

[volvo]

Re: PT2537 vs Sigma and HL Legal

Go get them PT!!

One day all info may be published.

VOLVO