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Apex Credit Management have replied for the second time to my CCA request with the same response.
They told me the first time they were not obliged to supply me with the data as the information should be requested from Santander. I wrote to them informing them of their obligation as they are acting on behalf of Santander.
Their second response was:
Dear xxxxx,
Further to your letter dated 20th April 2013, the contents have been noted.
Please be advised we have notified clients but Apex Credt Mgt are not the data holding branch and are therefore not obliged to supply the data you have requested, this infomation should be requested from them.
Please contact our clients Santander.
yours sincerley xxxx
What on earth shall i do now it is costing me money sending out recorded delivery, all i want is my CCA agreement. I am starting to think they do not have the information and now are playing silly b!!!!rs
HELP!
They told me the first time they were not obliged to supply me with the data as the information should be requested from Santander. I wrote to them informing them of their obligation as they are acting on behalf of Santander.
Their second response was:
Dear xxxxx,
Further to your letter dated 20th April 2013, the contents have been noted.
Please be advised we have notified clients but Apex Credt Mgt are not the data holding branch and are therefore not obliged to supply the data you have requested, this infomation should be requested from them.
Please contact our clients Santander.
yours sincerley xxxx
What on earth shall i do now it is costing me money sending out recorded delivery, all i want is my CCA agreement. I am starting to think they do not have the information and now are playing silly b!!!!rs
HELP!
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