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CCA request not acknowledged

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  • CCA request not acknowledged

    Curlyben?


    CCA request made and letter recieved by Intrum JustitiJ on November 2nd.
    Letter recieved on 5t November saying £1 Postal Order not included and when recieved request would be referred to RBS and that account was on hold for 14 days.
    Also stated that RBS continued to be the creditor and that IJ was DCA acting on thier behalf and not "assigned".

    £1 postal order sent on 7th november for CCA request, still no reply.
    Where do I go from here please?:27:

  • #2
    Re: CCA request not acknowledged

    As long as you have a papertrail to back this up then all good, nowt to worry about.
    They are clearly over the prescribed 12 Working days, so there's nothing further to say to them until they comply.

    Comment


    • #3
      Re: CCA request not acknowledged

      Paperwork is in order so I will continue to wait.

      Many thanks

      Comment

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