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HI All
Just a quick query. I have had a default for a little while now and am in a position to get letters out afte exhausting all other avenues with Very.co.uk or Littlewoods or Shopdirect whatever they are called ( it was through very.co.uk) I was just wondering what obudsman we use to complain to about this company. I believe I offered to pay back before a default was issued and was ignored and even attempted to pay online before a default wnd was rejected. I did try one earlier on https://www.theretailombudsman.org.uk however hillariously when I put in Very.co.uk it comes back and says they refused to work with the ombudsman so cannot procced. So they are already showing signs of being Pig ignorant. Anyway I successfully removed a default from Virgin Media through an ombudsman so want to try and use that service again. using the grounds;
I consider that the main issues in this adjudication are:a. Whether the company has broken a term of the contract between it and the customer orfailed in its duty of care.b. Whether the reasons given by the customer are sufficient to justify the claim.
Kindest Regards
PTD
Just a quick query. I have had a default for a little while now and am in a position to get letters out afte exhausting all other avenues with Very.co.uk or Littlewoods or Shopdirect whatever they are called ( it was through very.co.uk) I was just wondering what obudsman we use to complain to about this company. I believe I offered to pay back before a default was issued and was ignored and even attempted to pay online before a default wnd was rejected. I did try one earlier on https://www.theretailombudsman.org.uk however hillariously when I put in Very.co.uk it comes back and says they refused to work with the ombudsman so cannot procced. So they are already showing signs of being Pig ignorant. Anyway I successfully removed a default from Virgin Media through an ombudsman so want to try and use that service again. using the grounds;
I consider that the main issues in this adjudication are:a. Whether the company has broken a term of the contract between it and the customer orfailed in its duty of care.b. Whether the reasons given by the customer are sufficient to justify the claim.
Kindest Regards
PTD
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