I had an old catalogue account with Littlewoods in 2005 in which I encountered some financial difficulties and got into arrears. It was passed to NDR (National Debt Recovery Limited) and a repayment plan was arranged and arrears were paid off closing the account.
I sent a SAR to Shop Direct and only received statements back to six years ago including some computer printed statements as thats all they could provide. Anyway with what I have in possession pre 2008 I have noticed various amounts in respect of Admin charges totalling nearly £250. Can I reclaim these plus interest as unfair charges ?
SAR was rather incomplete, as no agreement details provided, just their current Very terms & conditions and no explanation for lack of statements ?
I sent a SAR to Shop Direct and only received statements back to six years ago including some computer printed statements as thats all they could provide. Anyway with what I have in possession pre 2008 I have noticed various amounts in respect of Admin charges totalling nearly £250. Can I reclaim these plus interest as unfair charges ?
SAR was rather incomplete, as no agreement details provided, just their current Very terms & conditions and no explanation for lack of statements ?
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