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Questions about New Banking Codes

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  • Questions about New Banking Codes

    BBC NEWS | Programmes | Moneybox | Banking: Your questions

    BBC Radio 4's Money Box Live
    Monday, 31 March 2008,
    at 1502 BST
    On Radio 4 and Online
    BBC Radio 4's Money Box Live will be broadcast on Monday, 31 March 2008, at 1502 BST.

    The new editions of the banking and business banking codes will come into force on 31 March following an independent review.
    The banking industry has accepted and rejected many of the recommendations from that review.

    Would you like to know exactly what is, or is not, covered in the new banking code?
    What will the changes mean for your account?
    Do you understand your rights and responsibilities as a customer?
    How can you resolve disagreements if you feel you are treated unfairly?
    Whatever your query about personal or business banking, why not contact the programme?



    Money Box Live presenter Vincent Duggleby will be taking your banking questions and putting them to a panel of expert guests.
    Vincent Duggleby will be joined by:

    Robert Skinner, chief executive and director of the Banking Code Standards Board
    Eric Leenders, executive director, British Bankers' Association
    Vera Cottrell, Principal Policy Adviser, Personal Finance, Which?

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