I have been dealing with someone who receives complaints if they are sent to the CEO, Ana Botin. He works for the Executive Complaints Team at Santander.
I don't think he is any better at dealing with complaints, but he does keep in touch regularly.
Nathan Talmedge
Service Resolution Manager
Media and Exec Complaints Team
Santander UK plc, Santander House, 201 Grafton Gate East, Milton Keynes, MK9 1AN
Tel: 0845 6048042/ ext: 63466 / Fax: 01908 338285
Email:Nathan.G.Talmedge@santander.co.uk
I don't think he is any better at dealing with complaints, but he does keep in touch regularly.
Nathan Talmedge
Service Resolution Manager
Media and Exec Complaints Team
Santander UK plc, Santander House, 201 Grafton Gate East, Milton Keynes, MK9 1AN
Tel: 0845 6048042/ ext: 63466 / Fax: 01908 338285
Email:Nathan.G.Talmedge@santander.co.uk