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Hi to you all in the HSBC forum.
I have just dealt with Barclays and about to embark on a pre 6 years claim with HSBC. Together with other claimant's help, I have put together a S.A.R to try and see how far I can retrieve my old statements. Could some of the more senior members cast an eye over it and let me know what you think. I was able to get my old account No's from over the counter at my old branch,so hopefully they may still hold other info. on me
TO HSBC
I require you to address the following :-
1. Please supply me with a complete list of accounts, transactions and charges relating to my banking history with your organization. Alternatively, a complete set of statements for that period will be acceptable. I also require a signed copy's of the CCA 1974 act on each and every one of my credit card accounts
2. Please note that I require ALL information on ALL of the accounts that I have held with you whether this be in the form of statements, fiche or other recording method. Also any data that has been archived into any archival system used by your company, including outside companies. Please note that I also require copies of any notes or journal entries, which you have made about me as a subject, as well as copies of any recorded telephone conversations which you may have made which I was a party too.
3. Additionally, where there has been any event in my account history over this period which has required manual intervention by any member of your staff, or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my banking business with you.
4. If you are unable to supply this data because there has been no such manual intervention, then please be so kind as to confirm this in your response.
5. I enclose the statutory maximum fee of £10. You have 40 days in which to comply fully with my request. Furthermore, if I discover that you have levied disproportionate penalties against me, then I shall be reclaiming them. I am also enclosing a further £2 to cover the CCA statutory £1.00 fee for each CCA request, under the CCA 1974
6. I also require certificate’s of proof, signed by your Data Controller, if any of my account/s history has been destroyed for what ever reason. I require the name of your Data Controller for any future correspondence
7. If there is specific information which you require in order to satisfy yourself as to my identity, please let me know by return. However, please note that the above address is the one which you normally used to communicate my private business to me and which you had hitherto found to be acceptable.
I would be happy to collect the Data from any local branch.
Thanks in advance,
Lex
I have just dealt with Barclays and about to embark on a pre 6 years claim with HSBC. Together with other claimant's help, I have put together a S.A.R to try and see how far I can retrieve my old statements. Could some of the more senior members cast an eye over it and let me know what you think. I was able to get my old account No's from over the counter at my old branch,so hopefully they may still hold other info. on me
TO HSBC
I require you to address the following :-
1. Please supply me with a complete list of accounts, transactions and charges relating to my banking history with your organization. Alternatively, a complete set of statements for that period will be acceptable. I also require a signed copy's of the CCA 1974 act on each and every one of my credit card accounts
2. Please note that I require ALL information on ALL of the accounts that I have held with you whether this be in the form of statements, fiche or other recording method. Also any data that has been archived into any archival system used by your company, including outside companies. Please note that I also require copies of any notes or journal entries, which you have made about me as a subject, as well as copies of any recorded telephone conversations which you may have made which I was a party too.
3. Additionally, where there has been any event in my account history over this period which has required manual intervention by any member of your staff, or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my banking business with you.
4. If you are unable to supply this data because there has been no such manual intervention, then please be so kind as to confirm this in your response.
5. I enclose the statutory maximum fee of £10. You have 40 days in which to comply fully with my request. Furthermore, if I discover that you have levied disproportionate penalties against me, then I shall be reclaiming them. I am also enclosing a further £2 to cover the CCA statutory £1.00 fee for each CCA request, under the CCA 1974
6. I also require certificate’s of proof, signed by your Data Controller, if any of my account/s history has been destroyed for what ever reason. I require the name of your Data Controller for any future correspondence
7. If there is specific information which you require in order to satisfy yourself as to my identity, please let me know by return. However, please note that the above address is the one which you normally used to communicate my private business to me and which you had hitherto found to be acceptable.
I would be happy to collect the Data from any local branch.
Thanks in advance,
Lex
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