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Santander has issued a formal apology to UK customers who have experienced poor levels of service.
The Spanish banking group, which has undertaken a spate of acquisitions in the UK in recent years (namely Abbey, Alliance & Leicester and Bradford & Bingley’s savings book) has admitted to basic failures in setting up accounts and processing customer requests.
http://www.bankingtimes.co.uk/310820...rvice-failing/
Nothing new their then only what we already knew, nice that they have now at least admitted it.
PF
The Spanish banking group, which has undertaken a spate of acquisitions in the UK in recent years (namely Abbey, Alliance & Leicester and Bradford & Bingley’s savings book) has admitted to basic failures in setting up accounts and processing customer requests.
http://www.bankingtimes.co.uk/310820...rvice-failing/
Nothing new their then only what we already knew, nice that they have now at least admitted it.
PF
