Hi,
Apologies in advance if this is the wrong forum, but I have opened a Money Claim online against my bank and was looking for some advice on how to proceed and if the bank's action is within reason.
Essentially, after going back and forth with the bank over a dispute about a payment sent to an incorrect account, I filled out a MCOL as I've had no luck with the bank nor the Ombudsman.
This is a claim for over £10k and after I submitted the claim I received a letter from the bank's solicitors telling me I'd be on the hook for their fees and that I have no case and that I should close this case and get back to the bank by the 7th. Mind you, the deadline for the bank to respond via the court to my claim was the 8th. This letter was not sent to the court just to me.
I ignored the letter and on the 8th the bank's solicitors sent me a letter with their defence, and stating why the court should throw my claim out. Again, this was not sent to the court, there was no defence uploaded to the portal, just sent to me directly. On the 9th the court said I can pursue a CCJ against the defendant as they haven't responded.
So I just wanted to ask, is this normal behaviour? For the defendant to keep contacting me directly and not the court? Also, has anyone had an experience with the MCOL service against a bank? Any advice well appreciated.
Apologies in advance if this is the wrong forum, but I have opened a Money Claim online against my bank and was looking for some advice on how to proceed and if the bank's action is within reason.
Essentially, after going back and forth with the bank over a dispute about a payment sent to an incorrect account, I filled out a MCOL as I've had no luck with the bank nor the Ombudsman.
This is a claim for over £10k and after I submitted the claim I received a letter from the bank's solicitors telling me I'd be on the hook for their fees and that I have no case and that I should close this case and get back to the bank by the 7th. Mind you, the deadline for the bank to respond via the court to my claim was the 8th. This letter was not sent to the court just to me.
I ignored the letter and on the 8th the bank's solicitors sent me a letter with their defence, and stating why the court should throw my claim out. Again, this was not sent to the court, there was no defence uploaded to the portal, just sent to me directly. On the 9th the court said I can pursue a CCJ against the defendant as they haven't responded.
So I just wanted to ask, is this normal behaviour? For the defendant to keep contacting me directly and not the court? Also, has anyone had an experience with the MCOL service against a bank? Any advice well appreciated.



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