Hi, new to this so apologies if I'm posting in the wrong place, or it's duplicated. I had a bailiff attend my property on Wednesday this week who posted a Enforcement Visit Warning letter through my door. My husband phoned them in the evening to arrange making a payment, they were rather demanding and informed him that they would need at least half the debt (£600) by today. Thankfully we have managed to get the full amount of what they are saying we owe. When they called my husband this morning he told them we have the money in cash and that they could come and collect it, he was then told if they have to come and collect it they will charge us more and could he pay it over the phone instead. The question I have is can they charge us a fee for just coming to collect then full balance owed? Seem's absolutely ridiculous if they can as they already added fee's to the debt but really unsure of what they are legally allowed to do Please post a reply asap as really need this sorted urgently...thank you
Can bailiff charge a fee just to collect the debt from us
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Re: Can bailiff charge a fee just to collect the debt from us
Is it a normal bailiff or a high court one? If it's a normal one, attendance fees will have already been added - they cannot add more fees. Which company is it? What is the debt for? Do you have proof they demanded more fees?
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Re: Can bailiff charge a fee just to collect the debt from us
Originally posted by Sara83 View PostIt's not a problem to pay by card just asking the question as to whether they can charge if they have to come out
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Re: Can bailiff charge a fee just to collect the debt from us
It's Bristow and Sutor. From what I can gather they have charged us an Enforcement Stage Fee of £235 which was written on the very first letter 'Notification of Enforcement Agent Visit'
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Re: Can bailiff charge a fee just to collect the debt from us
Sara
A previous letter should have been sent to you before the personal visit. The letter is a statutory one entitled: Notice of Enforcement and allows you to make full payment of the amout outlined (which will include a Complaince Fee of £75)..o or to make a payment proposal.
If payment is not made (or payment proposal set up) within the strict 'compliance stage' as oulined in the notice then the debt is automatically passed to an enforcement agent to make a visit to 'take control of goods'. That visit attracts a statutory 'Enforcement Fee of £235'.
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Re: Can bailiff charge a fee just to collect the debt from us
thanks for the replies. I'm not disputing the fee's just wanting to know whether they can charge me another fee on top just for coming to collect the payment from me. He told my husband on the phone this morning that he will charge if he has to come out to collect the payment. Just wasn't sure if he was legally allowed to do this. Judging by what has been said in this thread he's not allowed to!! I'm guessing the bailiff is not in the area today so it's just an inconvenience for him!!
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Re: Can bailiff charge a fee just to collect the debt from us
Originally posted by Sara83 View Postthanks for the replies. I'm not disputing the fee's just wanting to know whether they can charge me another fee on top just for coming to collect the payment from me. He told my husband on the phone this morning that he will charge if he has to come out to collect the payment. Just wasn't sure if he was legally allowed to do this. Judging by what has been said in this thread he's not allowed to!! I'm guessing the bailiff is not in the area today so it's just an inconvenience for him!!
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