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hi guys i need some help please,
This is a case of mistaken identity that no one want's to admit it might have happened.
They are pursuing me for a council tax debt in Hillingdon from 2007-2008 for a person who has almost the same name as mine
On the date of July the first 2014 i received a removal notice through my letter box from Phoenix Commercial
stating that i owed them £937.89.
The removal notice that contained just a name MR Foster, no first name and no break down of the debt.
I must mention that this is the first time i was contacted about this debt.
I have never ever heard before about this and i have never had the chance to prove my innocence.
I called the debt collection
agency and they advised me it was a debt from LB Hillingdon
and i need to pay the full amount otherwise i will have goods removed even if i'm not home.
I called Hillingdon and tried to explain the situation.
They were very unhelpful and rude and didn't want to advise me about anything apart that they wanted the money.
I have asked on several occasions to talk to a Senior Revenue Officer or recovery team but i was refused every single time.
I think i must have called them 20-30 times to sort the situation and
at some point i had 2 advisors confirming me that the proof I've sent them is enough and i won't face any further action.
I must mention that i provided several documents with my name and address
some coming from Romania to prove i have worked in a choir there but their motivation is that being a musician i could have traveled a lot.
I have tried out to find where they found my name and address and they told me Experian provided all the information including my date of birth.
Experian is denying that they ever sold any personal data as that will be against data protection and they are investigating this matter.
On July the 24th i was contacted by a manager of Hillingdon Council after i insisted to talk to someone higher.
She asked me some questions that i didn't fully understand as English is not my first language
and sometime when i'm under pressure i can't concentrate fully to what people are saying
and i was tending for my son who has chicken pox as well and
we ended up in an argument her telling me i'm a liar and me calling them bullies.
My birth name is .M.P-U i'm a native Romanian.
The persons they are looking for is a M P who lived in Hillingdon in 2007-2008.
In Romania my surname can be interpreted in 3 ways as we have diacritics.
I have been called on the 24 th of July 2014 by the office Phoenix Collection
and threatened that they are going to come after me as i'm a liar and they are going to take everything that i owe.
In my despair i have offered them to pay £20 a month till i get this case to the Valuation Tribunal services but they are no accepting anything.
I have logged complaints to Hillingdon, Phoenix, Local gov Ombudsman but no one really heard my case.
All they are saying is i need to pay the money and that's it.
I have been living under constant stress and harassment since July 2014.
Every single time i hear a noise outside and someone knocks on the door i start shaking and can't stop.
I've attended my GP and i have been prescribed anxiety medication.
I had to have days off from the school i'm working to guard my house and i'm having nightmares constantly that
my door is going to be knocked and my 6 years old will be scared to death.
I have been constantly threatened and bullied to admit that i'm the person they are looking for
and every time i keep on telling my name that is M P-U they say i'm admitting i'm the person they are looking for.
What more can i do to stop them?
This is a case of mistaken identity that no one want's to admit it might have happened.
They are pursuing me for a council tax debt in Hillingdon from 2007-2008 for a person who has almost the same name as mine
On the date of July the first 2014 i received a removal notice through my letter box from Phoenix Commercial
stating that i owed them £937.89.
The removal notice that contained just a name MR Foster, no first name and no break down of the debt.
I must mention that this is the first time i was contacted about this debt.
I have never ever heard before about this and i have never had the chance to prove my innocence.
I called the debt collection
agency and they advised me it was a debt from LB Hillingdon and i need to pay the full amount otherwise i will have goods removed even if i'm not home.
I called Hillingdon and tried to explain the situation.
They were very unhelpful and rude and didn't want to advise me about anything apart that they wanted the money.
I have asked on several occasions to talk to a Senior Revenue Officer or recovery team but i was refused every single time.
I think i must have called them 20-30 times to sort the situation and
at some point i had 2 advisors confirming me that the proof I've sent them is enough and i won't face any further action.
I must mention that i provided several documents with my name and address
some coming from Romania to prove i have worked in a choir there but their motivation is that being a musician i could have traveled a lot.
I have tried out to find where they found my name and address and they told me Experian provided all the information including my date of birth.
Experian is denying that they ever sold any personal data
as that will be against data protection and they are investigating this matter. On July the 24th i was contacted by a manager of Hillingdon Council after i insisted to talk to someone higher.
She asked me some questions that i didn't fully understand as English is not my first language
and sometime when i'm under pressure i can't concentrate fully to what people are saying
and i was tending for my son who has chicken pox as well and
we ended up in an argument her telling me i'm a liar and me calling them bullies.
My birth name is .M.P-U i'm a native Romanian.
The persons they are looking for is a M P who lived in Hillingdon in 2007-2008.
In Romania my surname can be interpreted in 3 ways as we have diacritics.
I have been called on the 24 th of July 2014 by the office Phoenix Collection
and threatened that they are going to come after me as i'm a liar and they are going to take everything that i owe.
In my despair i have offered them to pay £20 a month till i get this case to the Valuation Tribunal services but they are no accepting anything.
I have logged complaints to Hillingdon, Phoenix, Local gov Ombudsman
but no one really heard my case.All they are saying is i need to pay the money and that's it.
I have been living under constant stress and harassment since July 2014.
Every single time i hear a noise outside and someone knocks on the door i start shaking and can't stop.
I've attended my GP and i have been prescribed anxiety medication.
I had to have days off from the school i'm working to guard my house and i'm having nightmares constantly that
my door is going to be knocked and my 6 years
old will be scared to death.I have been constantly threatened and bullied to admit that i'm the person they are looking for
and every time i keep on telling my name that is M P-U they say i'm admitting i'm the person they are looking for.
What more can i do to stop them?
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