Hi guys
New to posting on forum, but an avid reader of the threads here since bailiffs got in to my house (I know bad!), but now come seeking advice
My partner and I have outstanding council tax with our local authority (Cardiff), and sadly were duped in to letting the Ross & Roberts bailiff into our property. Anyway, have been paying back an agreed amount over £220 a month (very hard for us with one income and children) and were happy recently when made the last payment.
Anyway fast forward a few weeks, Ross and Roberts state they don't have the final payment. I have a receipt from their online system, and have forwarded this to them but they say their investigation cannot find the payment. My bank are adamant that the payment is showing as paid (and it shows on my statement), yet Ross and Roberts now wish to come around and remove goods listed on the Form 7. The tracing of payments, etc has been going on since early November
The Form 7 they have left previously, is of their own design not like those seen from the government/court pages linked to from here etc (does that matter? I assume not?) and lists the items as follows:
1x 3 seater leather sofa
1x 2 seater leather sofa
1x 42" LCD samsung TV
1x TV stand
1x Black DVD player
1x Black storage Sq unit
1x wooden dining (not a typo - just wooden dining - so is it a table? a chair?)
My query is this, out of the 7 items above, the first 3 are on HP agreements with not even 50% of the payments made yet, and I can prove this with documentation.
The debt was originally for (with their fees) over £1750, I now owe after subtraction of all the payments that are not missing ~£225.
I therefore ask can they levy against these goods since on a HP agreement? Can they (since can re-enter the property) just take anything they fancy that is not on the list? The amount they can only seize for now is the £225 owing from the debt?
They state their costs were £350, so I assume they should pay the council debt first THEN recover their fees (anything in law prescribe this?) Therefore do I just owe what is left of their fees? If so, am I right in thinking they cannot levy for their fees?
As an important aside, my bank has suggested (and I have told R&R of this) that I do a chargeback of the payment and then make in cash or over the phone and avoid their online payment system. On their advise and having told R&R I have requested the chargeback which should hopefully be in my account soon - although I have been warned R&R may decline the request from my bank?
Sorry for the muddled question, but hopefully can have some advice
Many thanks in advance
Bluebird
New to posting on forum, but an avid reader of the threads here since bailiffs got in to my house (I know bad!), but now come seeking advice
My partner and I have outstanding council tax with our local authority (Cardiff), and sadly were duped in to letting the Ross & Roberts bailiff into our property. Anyway, have been paying back an agreed amount over £220 a month (very hard for us with one income and children) and were happy recently when made the last payment.
Anyway fast forward a few weeks, Ross and Roberts state they don't have the final payment. I have a receipt from their online system, and have forwarded this to them but they say their investigation cannot find the payment. My bank are adamant that the payment is showing as paid (and it shows on my statement), yet Ross and Roberts now wish to come around and remove goods listed on the Form 7. The tracing of payments, etc has been going on since early November
The Form 7 they have left previously, is of their own design not like those seen from the government/court pages linked to from here etc (does that matter? I assume not?) and lists the items as follows:
1x 3 seater leather sofa
1x 2 seater leather sofa
1x 42" LCD samsung TV
1x TV stand
1x Black DVD player
1x Black storage Sq unit
1x wooden dining (not a typo - just wooden dining - so is it a table? a chair?)
My query is this, out of the 7 items above, the first 3 are on HP agreements with not even 50% of the payments made yet, and I can prove this with documentation.
The debt was originally for (with their fees) over £1750, I now owe after subtraction of all the payments that are not missing ~£225.
I therefore ask can they levy against these goods since on a HP agreement? Can they (since can re-enter the property) just take anything they fancy that is not on the list? The amount they can only seize for now is the £225 owing from the debt?
They state their costs were £350, so I assume they should pay the council debt first THEN recover their fees (anything in law prescribe this?) Therefore do I just owe what is left of their fees? If so, am I right in thinking they cannot levy for their fees?
As an important aside, my bank has suggested (and I have told R&R of this) that I do a chargeback of the payment and then make in cash or over the phone and avoid their online payment system. On their advise and having told R&R I have requested the chargeback which should hopefully be in my account soon - although I have been warned R&R may decline the request from my bank?
Sorry for the muddled question, but hopefully can have some advice
Many thanks in advance
Bluebird
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