My daughter and her husband ran up a Council Tax debt and have now moved to a smaller flat to try and reduce costs. She has telephoned the council (Cardiff) asking if she can reduce payments until the move is sorted. Paying off gas/electric and moving costs etc. have left them short. The council have offered no support in their efforts and the debt, already in the hands of Bristow & Sutor is going to cause even more short term trouble. She requested a reduced payment which they refused and sent the following email. As far as I know, they have agreed payments with these bailiffs and are just looking for breathing space but they are getting heavy. Any advice will be gratefully received.
Dear Madam
Re: Outstanding Council Tax due to Cardiff County Council
We write with reference to the above and acknowledge receipt of your email, the contents of which have been duly noted.
We have attempted to call you on your mobile phone and the work number that was previously provided unfortunately we were unable to speak with you.
At this time bailiffs have been instructed to attend your property with the intention of collecting the balance in full in cleared funds or the removal of goods to be sold at public auction, only the full balance of £1200.30 paid immediately will prevent this action.
Please note if you refuse entry to our bailiffs they can gain access to the property with the assistance of a lock smith to remove goods as we have previously gained peaceable access to the property and a walking possession agreement was signed.
We advise any partial payments received will proceed to lower your balance only they will not prevent recovery action
We trust this clarifies the situation
Yours faithfully
Mrs C Corcoran
Recovery Officer
Bristow & Sutor
Dear Madam
Re: Outstanding Council Tax due to Cardiff County Council
We write with reference to the above and acknowledge receipt of your email, the contents of which have been duly noted.
We have attempted to call you on your mobile phone and the work number that was previously provided unfortunately we were unable to speak with you.
At this time bailiffs have been instructed to attend your property with the intention of collecting the balance in full in cleared funds or the removal of goods to be sold at public auction, only the full balance of £1200.30 paid immediately will prevent this action.
Please note if you refuse entry to our bailiffs they can gain access to the property with the assistance of a lock smith to remove goods as we have previously gained peaceable access to the property and a walking possession agreement was signed.
We advise any partial payments received will proceed to lower your balance only they will not prevent recovery action
We trust this clarifies the situation
Yours faithfully
Mrs C Corcoran
Recovery Officer
Bristow & Sutor



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