marstons aqure Rossendales

[gravytrain]

• Marston Group acquires Rossendales Ltd. Press article....
  
  
  This morning Marston Group issued a Press announcement which states as follows:
  http://www.consumeractiongroup.co.uk...-Press-article
  
  What's happened
  
  Marston’s parent company, Marston Holdings Limited, has received additional funding from the Rothschild Group, Lloyds Bank and Inflexion. It has also just acquired rossendales Limited. Marston and rossendales are therefore now sister companies within the same corporate family.
  The enlarged Group, which specialises in an integrated compliance and enforcement process, now provides services to:
  · Her Majesty's Courts and Tribunals Services
  · Her Majesty's Revenue and Customs
  · Legal Services Commission
  · Child Support Agency
  · Student Loans Company
  · Transport for London
  · 196 local authorities across England & Wales
  · 500 solicitor firms and private clients
  
  
  
  

[wales01man]

Re: marstons aqure Rossendales

So a bank thats 40% owned by US part funds this bunch of thugs to buy another bunch of thugs ?

[gravytrain]

Re: marstons aqure Rossendales

Interesting

Client and customer benefits
An independent Advisory Group has just been formed, for example, with a remit to oversee governance and ethics of both businesses. Appointees include:
· Baroness Eaton, former Chair of the Local Government Association
· Elizabeth Filkin, former Parliamentary Commissioner for Standards and former Chief Executive of Citizens Advice
· Vernon Everitt, Transport for London’s Managing Director of Customer Experience
· Marc Gander, Consumer Action Group founder
· Mark Glover, Chief Executive of Bellenden Public Affairs
· Claer Lloyd-Jones, ethical audit partner
This is a ground-breaking initiative that provides a high level of assurance that reputational risk is being managed effectively.
Body worn videos are also being rolled out to every field agent across the two organisations, and the scope of Marston’s ongoing ethical audit is being extended to cover both businesses.
Further pioneering initiatives are due for rollout by the summer.

Full details are on the Marston Group's new website at: http://www.marstongroup.co.uk/

[bluebottle]

Re: marstons aqure Rossendales

I feel it could prove to be a case of too little, too late for both Marstons and Rossendales. Their reputations proceed them and they ain't good. Whether body-worn cameras will curb the dishonest and violent elements on their payrolls is another matter. They would do better adopting a policy of immediate suspension from duty, followed by instant dismissal for misconduct towards debtors, especially where dishonesty and/or violence is involved. They should adopt the same policy with their call centre staff who are invariably rude, unco-operative and abusive towards debtors and fail to pass on information to bailiffs.

[gravytrain]

Re: marstons aqure Rossendales

An independent advisory group?

A useful organisation which will encourage fair and proper behavior in the enforcement industry, or just more window dressing ala Civea, designed to lesson the perceived need for proper regulation.

I suppose time will tell.

[bluebottle]

Re: marstons aqure Rossendales

Nothing short of a zero tolerance policy on dishonesty, violence and exposing debtors to risk is going to convince the public that the civil enforcement industry is cleaning its act up.

[bizzybob]

Re: marstons aqure Rossendales

Nothing short of a zero tolerance policy on dishonesty, violence and exposing debtors to risk is going to convince the public that the civil enforcement industry is cleaning its act up.

Can't see that happening anytime soon

[bluebottle]

Re: marstons aqure Rossendales

Can't see that happening anytime soon

There are ways and means of pi$$ing on the civil enforcement industry's parade in order to cause it major and legitimate damage. The late Lord Denning condemned the use of bailiffs as a means of collecting lawful debt, citing Attachment of Benefits and Attachment of Earnings Orders as a more effective means of debt collection. Publicly identifying politicians who are "consultants" to civil enforcement companies and civil enforcement companies who make donations to political parties or who pay lobbyists to bend politicians ears about clamping down on their activities are ways of exposing just how corrupt the industry is. No end of window dressing is going to save the civil enforcement industry from the bad image it has, which is entirely the doing of individual companies' management apparently turning a blind eye to the dishonesty and violence of individual bailiffs.

[bizzybob]

Re: marstons aqure Rossendales

There are ways and means of pi$$ing on the civil enforcement industry's parade in order to cause it major and legitimate damage. The late Lord Denning condemned the use of bailiffs as a means of collecting lawful debt, citing Attachment of Benefits and Attachment of Earnings Orders as a more effective means of debt collection. Publicly identifying politicians who are "consultants" to civil enforcement companies and civil enforcement companies who make donations to political parties or who pay lobbyists to bend politicians ears about clamping down on their activities are ways of exposing just how corrupt the industry is. No end of window dressing is going to save the civil enforcement industry from the bad image it has, which is entirely the doing of individual companies' management apparently turning a blind eye to the dishonesty and violence of individual bailiffs.

Denning tried to do that in the '80s of last century, and 30 years later the situation has become worse much worse. If a marstons bailiff doesn't kill a debtor soon, maybe a debtor will flip and shank a bailiff.

[bluebottle]

Re: marstons aqure Rossendales

Strangely, and I obtained this information from a currently serving police officer, it is lawful to throw pepper in the face of any intruder in your home or an assailant. This means that it would be legitimate to pepper a certificated bailiff who had illegally forced their way into your home, had been asked to leave and failed or refused to leave, or was using or attempting to use unlawful force against your person. The best stuff to use is cayenne or chilli pepper which is what is in the pepper spray used by police officers, but that is in a much more concentrated form than what you can buy at the supermarket. Police pepper spray will incapacitate a person for up to 20 minutes. Supermarket pepper will incapacitate for 5-10 minutes. However, using pepper in the face, aiming at the eyes, which is where the police are trained to aim their pepper spray, is a safer and less violent means of defending oneself and it causes no lasting injury, only discomfort that will disappear after about 15-20 minutes.

[gravytrain]

Re: marstons aqure Rossendales

Strangely, and I obtained this information from a currently serving police officer, it is lawful to throw pepper in the face of any intruder in your home or an assailant. This means that it would be legitimate to pepper a certificated bailiff who had illegally forced their way into your home, had been asked to leave and failed or refused to leave, or was using or attempting to use unlawful force against your person. The best stuff to use is cayenne or chilli pepper which is what is in the pepper spray used by police officers, but that is in a much more concentrated form than what you can buy at the supermarket. Police pepper spray will incapacitate a person for up to 20 minutes. Supermarket pepper will incapacitate for 5-10 minutes. However, using pepper in the face, aiming at the eyes, which is where the police are trained to aim their pepper spray, is a safer and less violent means of defending oneself and it causes no lasting injury, only discomfort that will disappear after about 15-20 minutes.

Yes using pepper is the preferred common condiment, as using the other could be considered a-salt.

[bluebottle]

Re: marstons aqure Rossendales

Yes using pepper is the preferred common condiment, as using the other could be considered a-salt.

For someone as well-seasoned as yourself...

[bizzybob]

Re: marstons aqure Rossendales

So it would be legal for someone to carry a tub of pepper and chuck it in an assailants face, but not an aerosol of say deodorant. So whilst the blighter has his foot in the door, and is trying to get in, you can chuck pepper at the bounder, nice one.

[bluebottle]

Re: marstons aqure Rossendales

So it would be legal for someone to carry a tub of pepper and chuck it in an assailants face, but not an aerosol of say deodorant. So whilst the blighter has his foot in the door, and is trying to get in, you can chuck pepper at the bounder, nice one.

The reason pepper is used is because it does not cause any lasting damage to the sensitive membranes of the eye, although it will cause irritation, which the body reacts to by causing the tear glands to go into overdrive in order to wash the irritant out of the eye. Isn't the human body wonderful? The other thing that pepper in the eyes causes is disorientation and incapacitates the assailant/intruder temporarily.

As far as deodorant aerosol goes, there are chemicals in deodorants that can damage the eye, so I would neither advocate, condone or recommend anyone using deodorant aerosol in self-defence. However, if it was used in a life-or-death situation, it would be for a court to decide if the use of a deodorant aerosol in that situation was reasonable or lawful.

In the case of a certificated bailiff trying to illegally force entry, which includes sticking their hoof in the door, you must tell them they are acting illegally and to desist immediately. If they ignore this, repeat the request and add a warning that you will use reasonable force to stop them. After that, pepper goes in their eyes. They will have been told to desist and what would happen if they didn't.

VERY IMPORTANT: Once the bailiff is squealing like a pig, call the police on 999, explain the situation and what steps you have taken to defend yourself and your property. Make it clear to the police that at least two clear warnings have been given and what form those warnings took, i.e. what you said to them. If you have a video facility on your mobile you can film events hands-free or someone else is filming, even better. Make it clear to the police that a certificated bailiff has no power of forced entry without a specific order, signed in ink by a judge, authorising it. Liability Orders and Distress Warrants do not confer such authority.

[MissFM]

Re: marstons aqure Rossendales

Yes using pepper is the preferred common condiment, as using the other could be considered a-salt.

But both condiments do attract Bees..:caked:..http://www.legalbeagles.info/forums/showthread.php?39562-On-benefits-and-owe-council-tax/page3/72 ("They deserve both barrels from a trusty Purdey filled with rock salt, or the contents of a chamber pot from an upstairs window." per bb)