I had a PCN which I paid in full including a court fee and paid the monies direct to the Council. At the time of payment (early Dec-12), the Council had passed the collection to Newlyn. I had not been informed and paid the monies via the councils website. I have today received a letter from Newlyn saying that I owe them £345. I rang them, and apparently the debt I still owed was for an unpaid fee for a letter they sent on 30/11 which I never received and they refused to give me a breakdown of the fees unless I write to them.
I faxed them soon after and I rang them again and then they explained in more detail. The fee for the letter was £11 and the balance for three visits to my house during Jan & Feb 2013. The first visit they charged me £168 and the 2nd visit £51 and the 3rd £58. This seems a tad over the top, chasing an £11 debt with a visit from the baliff and charging me £168 for the privilege. Not to mention the 2nd & 3rd trips and the cost. So in all in all to chase an £11 debt they want to charge me £335 for visits that they cannot substantiate! No letters were left, no calling cards.
Any ideas on how to treat these thieves? Clearly they are abusing the system. They have threatened to clamp my car (which is leased, not that they will care). Any thoughts out there?
I faxed them soon after and I rang them again and then they explained in more detail. The fee for the letter was £11 and the balance for three visits to my house during Jan & Feb 2013. The first visit they charged me £168 and the 2nd visit £51 and the 3rd £58. This seems a tad over the top, chasing an £11 debt with a visit from the baliff and charging me £168 for the privilege. Not to mention the 2nd & 3rd trips and the cost. So in all in all to chase an £11 debt they want to charge me £335 for visits that they cannot substantiate! No letters were left, no calling cards.
Any ideas on how to treat these thieves? Clearly they are abusing the system. They have threatened to clamp my car (which is leased, not that they will care). Any thoughts out there?
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