Tweet
Hello, am new to the site and first of all just wanted to say, what a great site you have here.
I was wondering if anyone could help me out with an Equita/BCC issue please......this relates back to some unpaid CT from 2006. Basically my wife and I moved out of a rented prop thinking that our CT was up to date. We were then contacted by bcc about 18 months ago chasing us for £900 originally. We disputed this claim and in short the dispute has been ongoing ever since. Evey step of the way we have co-operated with bcc and provided them with whatever info and proof that they have requested to prove that we didn't live at the property for the period tht they were chasing for. During this period and before the dispute was settled, bcc passed the debt to Equita....who in turn wrote to us for payment, this resulted in us contacting bcc to explain that the acc was in dispute so they took the acc back from Equita and reduced the amount to £600 as they confirmed that at the most we were only liable for 6mths ct not 12. We were still disputing the amount and there was much correspondence between myself and bcc. During this time, bcc then passed it back to Equia again despite us co-operating and proving that we weren't liable for that total amount. Finally the dispute was settled in our favour and the account was agreed at £362.55. At this point I started to receive letters from bcc explaining what we owed and leading us to believe that we could pay them directly but at the same time a lady from Equita started coming out to our property and writing to us. I have tried to offer her payment and explain that I have just started a new job so have asked for an extension to pay until November 7th as that's when I get paid but she is adamant that she won't accept that. I have advised her of the situation to date and how I have co-operated with bcc to date and really how it shouldn't have ever been passed to Equita because it was in dispute and in fact the final amount has been disputed in my favour but she's not interested in this. At this time I called the bcc call centre (which I have now found out are owned by the same company as Equita) and asked the council to take the acc back from Equita and could I pay them directly. They asked me to put this in writing and I'd hear within 2 weeks . I duly did this and waited.....during this 2 weeks period the lady from Equita called out to my property again, I wasn't there but she put a letter through the door which included a Notice of Seizure and Inventory of Goods. The notice has details of my car on it, which was parked on the drive at the time and the total amount owing has gone up by £233.50. I called her the next day and tried to explain my situation and that I was waiting for a reply from bcc and I was having to wait 2weeks for that but she wasn't interested at all and simply kept saying that she hadn't been notified that the council had taken the acc back. I pleaded with her to allow me to pay on 7th November but she constantly said no. I explained that my car was worth less than even the recently added fee so that if it was taken and sold, I'd in fact still owe them more and that would leave me not being able to get to work. I also asked her what the charge was for and all she'd say is "costs". She simply wasn't interested in my offers to pay on 7th and just kept saying "no sir, that won't be okay". She said that I had until Friday(tomorrow) to get together £596.05 otherwise the car would be taken and another fee would be added at the point too.
I am at my wits end knowing what to do.....I eventually got to speak to someone directly at bcc today rather than the call centre and he said he'd speak to someone from that dept about taking the acc back but he couldn't promise anything......suffice to say I've not heard back from him.
In short I really don't know wht to do.....I cold probably afford to pay her £100 tomorrow but am worried she'll take that payment but then it won't halt action so I'll be worse off. If anyone can offer any advice at all on what to do please I'd be really grateful.
Many thanks :o)
I was wondering if anyone could help me out with an Equita/BCC issue please......this relates back to some unpaid CT from 2006. Basically my wife and I moved out of a rented prop thinking that our CT was up to date. We were then contacted by bcc about 18 months ago chasing us for £900 originally. We disputed this claim and in short the dispute has been ongoing ever since. Evey step of the way we have co-operated with bcc and provided them with whatever info and proof that they have requested to prove that we didn't live at the property for the period tht they were chasing for. During this period and before the dispute was settled, bcc passed the debt to Equita....who in turn wrote to us for payment, this resulted in us contacting bcc to explain that the acc was in dispute so they took the acc back from Equita and reduced the amount to £600 as they confirmed that at the most we were only liable for 6mths ct not 12. We were still disputing the amount and there was much correspondence between myself and bcc. During this time, bcc then passed it back to Equia again despite us co-operating and proving that we weren't liable for that total amount. Finally the dispute was settled in our favour and the account was agreed at £362.55. At this point I started to receive letters from bcc explaining what we owed and leading us to believe that we could pay them directly but at the same time a lady from Equita started coming out to our property and writing to us. I have tried to offer her payment and explain that I have just started a new job so have asked for an extension to pay until November 7th as that's when I get paid but she is adamant that she won't accept that. I have advised her of the situation to date and how I have co-operated with bcc to date and really how it shouldn't have ever been passed to Equita because it was in dispute and in fact the final amount has been disputed in my favour but she's not interested in this. At this time I called the bcc call centre (which I have now found out are owned by the same company as Equita) and asked the council to take the acc back from Equita and could I pay them directly. They asked me to put this in writing and I'd hear within 2 weeks . I duly did this and waited.....during this 2 weeks period the lady from Equita called out to my property again, I wasn't there but she put a letter through the door which included a Notice of Seizure and Inventory of Goods. The notice has details of my car on it, which was parked on the drive at the time and the total amount owing has gone up by £233.50. I called her the next day and tried to explain my situation and that I was waiting for a reply from bcc and I was having to wait 2weeks for that but she wasn't interested at all and simply kept saying that she hadn't been notified that the council had taken the acc back. I pleaded with her to allow me to pay on 7th November but she constantly said no. I explained that my car was worth less than even the recently added fee so that if it was taken and sold, I'd in fact still owe them more and that would leave me not being able to get to work. I also asked her what the charge was for and all she'd say is "costs". She simply wasn't interested in my offers to pay on 7th and just kept saying "no sir, that won't be okay". She said that I had until Friday(tomorrow) to get together £596.05 otherwise the car would be taken and another fee would be added at the point too.
I am at my wits end knowing what to do.....I eventually got to speak to someone directly at bcc today rather than the call centre and he said he'd speak to someone from that dept about taking the acc back but he couldn't promise anything......suffice to say I've not heard back from him.
In short I really don't know wht to do.....I cold probably afford to pay her £100 tomorrow but am worried she'll take that payment but then it won't halt action so I'll be worse off. If anyone can offer any advice at all on what to do please I'd be really grateful.
Many thanks :o)
Comment