The nightmare so far ....
September 2009 - Child Maintenance Enforcement Commission ( cmec ) put in place a DEO for arrears , the usual 40% on net income but managed to get this reduced to £300/month and a protected earnings put in place of £274.28/week by Feb 2010 ( did take the help of our region MP ). Have paid this amount the best I could but as my flat wage is around £300/week some payments have fell a bit short due to illness or when over time was not offered.
March 2012 - Rossendales came into this when a liabilty order was granted to the cmec for the full amount of the arrears & costs.
I rang the cmec ( first mistake did not get this in writing ) ....
Q - Would the DEO continue when payments are being made to them via Rossendales ?
Ans - No, once a payment had been confirmed from Rossendales the DEO would stop.
Contacted Rossendales and posted a breakdown of our income and out-goings with an offer of £100/month. The offer was accepted and started paying Rossendales
The following week I checked my wage slip and a DEO payment had been deducted, checked with payroll department at work and the cmec had not been in touch. Rang Rossendales and they confirmed the payment had been received.
Rang the cmec again ....
Q - Why is the DEO still in place when I was told the week before that it would be removed once payments were confirmed by Rossendales ?
Ans - Dont know who told you that, the DEO will still be in place.
Q - How can there be a DEO and liability order in place for the same Debt ?
Ans - It is what the cmec call a 2 pronged attact to reclaim arrears.
Q - How am I going to afford to pay Rossendales £100/month and pay the DEO ?
Ans - Not their problem I would have to take this up with Rossendales.
What followed was a, heated at times, discussion as I tried to put over my argument that I was having trouble paying the DEO on its own and challenged them that because of the liability order the cmec took out they drop me below the £274.28/week protected earnings. No help No answers.
Spent the next few weeks e-mailing cmec, works & pensions ( as I did know they planned to start running the cmec ) & MP's who had made statements posted on the cmec web site. Also posted off a new breakdown of income and out-goings to Rossendales offering a new payment of £10/month.
July 31 2012 - Letter from Rossendales. New payment not accepted and instalments will still be set at £100/month. Reason give was that we have non-priority debts, something they did not notice when I offered £100/month. ( Also the only debt that we have is with the cmec, No loans No credit cards. ) Did call Rossendales and went itto the hole still paying cmec via DEO story. Not sure if guy at Rossendales understood just said he would log my call and wanted it by post, also I think contact cmec to confirm DEO was still in place. As yet no latter from Rossendales.
Aug 7 2012 - Letter form cmec to contact them urgent about account with them. ( Phoned cmec ) What followed was me trying to find out why they need me so urgent. They not knowing at first then questioned why I was paying via DEO as these are usually cancelled once liability orders are in place and the letter was probably about this. As usual no case workers to take my call and some one will call back .... still no call back.
Aug 18 2012 - This is all getting to be a bit of a mess now. Still nothing from cmec or Rossendales so its more letters of to them both . Also letter to MP see they can help.
Any help, advise or a good old pat on the back for putting up with these idiots so long would spur me on.
Chrs for reading
NRP
p.s. My son the csa payment was for is now 22years ( twenty two ) ... is a very long story. I did remarry so wife and daughter ( 14years in 2009 ) have gone through this with me aswell.
September 2009 - Child Maintenance Enforcement Commission ( cmec ) put in place a DEO for arrears , the usual 40% on net income but managed to get this reduced to £300/month and a protected earnings put in place of £274.28/week by Feb 2010 ( did take the help of our region MP ). Have paid this amount the best I could but as my flat wage is around £300/week some payments have fell a bit short due to illness or when over time was not offered.
March 2012 - Rossendales came into this when a liabilty order was granted to the cmec for the full amount of the arrears & costs.
I rang the cmec ( first mistake did not get this in writing ) ....
Q - Would the DEO continue when payments are being made to them via Rossendales ?
Ans - No, once a payment had been confirmed from Rossendales the DEO would stop.
Contacted Rossendales and posted a breakdown of our income and out-goings with an offer of £100/month. The offer was accepted and started paying Rossendales
The following week I checked my wage slip and a DEO payment had been deducted, checked with payroll department at work and the cmec had not been in touch. Rang Rossendales and they confirmed the payment had been received.
Rang the cmec again ....
Q - Why is the DEO still in place when I was told the week before that it would be removed once payments were confirmed by Rossendales ?
Ans - Dont know who told you that, the DEO will still be in place.
Q - How can there be a DEO and liability order in place for the same Debt ?
Ans - It is what the cmec call a 2 pronged attact to reclaim arrears.
Q - How am I going to afford to pay Rossendales £100/month and pay the DEO ?
Ans - Not their problem I would have to take this up with Rossendales.
What followed was a, heated at times, discussion as I tried to put over my argument that I was having trouble paying the DEO on its own and challenged them that because of the liability order the cmec took out they drop me below the £274.28/week protected earnings. No help No answers.
Spent the next few weeks e-mailing cmec, works & pensions ( as I did know they planned to start running the cmec ) & MP's who had made statements posted on the cmec web site. Also posted off a new breakdown of income and out-goings to Rossendales offering a new payment of £10/month.
July 31 2012 - Letter from Rossendales. New payment not accepted and instalments will still be set at £100/month. Reason give was that we have non-priority debts, something they did not notice when I offered £100/month. ( Also the only debt that we have is with the cmec, No loans No credit cards. ) Did call Rossendales and went itto the hole still paying cmec via DEO story. Not sure if guy at Rossendales understood just said he would log my call and wanted it by post, also I think contact cmec to confirm DEO was still in place. As yet no latter from Rossendales.
Aug 7 2012 - Letter form cmec to contact them urgent about account with them. ( Phoned cmec ) What followed was me trying to find out why they need me so urgent. They not knowing at first then questioned why I was paying via DEO as these are usually cancelled once liability orders are in place and the letter was probably about this. As usual no case workers to take my call and some one will call back .... still no call back.
Aug 18 2012 - This is all getting to be a bit of a mess now. Still nothing from cmec or Rossendales so its more letters of to them both . Also letter to MP see they can help.
Any help, advise or a good old pat on the back for putting up with these idiots so long would spur me on.
Chrs for reading
NRP
p.s. My son the csa payment was for is now 22years ( twenty two ) ... is a very long story. I did remarry so wife and daughter ( 14years in 2009 ) have gone through this with me aswell.
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