pheonix

[labman]

Re: pheonix

But did he still charge you for this?

[labman]

Re: pheonix

hi all,its me again......
just got off the phone with the council for my liability orders,,,theres 10 of them,,here is the list.

25th/11/1998...............£0
15th/5th/2002..............£276.89,,inc £50 court fees
22nd/1st/2003.............£10.00,, "
19th/1st/2005..............£363.85 "
19th/3rd/2007.............£349.61 "
22nd/11th/2007...........£373.27 "
30th/4th2009..............£395.00 "
25th/11th/2009...........£415.66 "
30th/6th/2010.............£1029.00 "
20th/7th/2011.............£755.00

Right, which of these are you 100% sure you have settled?

If you are unsure which are outstanding, phone the council again tomorrow and ask which are outstanding and how much is left owing on them.

I'm assuming they are all paid and that this thread relates to this year (2011). However, I learnt a while back not to make assumptions, so could you confirm this please. :beagle:

[rifty]

Re: pheonix

hi labman,,,they are all settled,apart from my 2012 outstanding of £110,,,ps the bailiff today did not gain entery,,,,he just walked.....hmmm,,thanks m8.

[labman]

Re: pheonix

OK, so three important things at the moment:

1. Make sure the bailiffs do not gain entry to levy on anything or levy on a vehicle belonging to you outside.

2. Continue to make regular weekly payments directly to the council using the online facility or automated telephone system. Make sure this payment is both affordable and sustainable.

3. Await the reply of the Head of Revenues. If he backs the bailiffs, good; if he recalls the debt to the council and reduces fees to what they should be, even better.

[rifty]

Re: pheonix

hi labman,,,,if i start paying the council online,will it be reconised as a payment off the £110 arrears,or will it put me in credit for the new bill??????thanks mate

[ploddertom]

Re: pheonix

hi labman,,,,if i start paying the council online,will it be reconised as a payment off the £110 arrears,or will it put me in credit for the new bill??????thanks mate

Your CT Bill for that account will probably have something like this:

Account No: Never changes
Property Ref: Never changes
Reference No: Changes from year to year and it is this reference that identifies the Year/Account that any payments are allocated to.

[rifty]

Re: pheonix

thanks ploddertom,i rang the council this morning and they couldnt get there head round it.....then i rang them back with this info from your post,they then got there.......you no more than them lol......ta.....

[rifty]

Re: pheonix

ive been meaning to ask this question for ages but keep forgeting,,,,what is the relevance of the number of liability orders you have with the council,,,,,just interested.......ta

[labman]

Re: pheonix

There is a charge for gaining a LO. :beagle:

[CleverClogs]

Re: pheonix

thanks ploddertom,i rang the council this morning and they couldnt get there head round it.....then i rang them back with this info from your post,they then got there.......you no more than them lol......ta.....

He also lacks the obvious impediment of many council employees:

[rifty]

Re: pheonix

hi all, THE WAR IS OVER,had a phone call today from the council(head of revenues)
He notified me that he had looked into my account with phoenix,and had made contact with them regarding the charges,........as a good will jesture,phoenix have removed the total fees of£145.00,and have returned them to my debit card,,,,,,i checked,and they have......they could have charged the £24 first visit,but i got that back too,,they are so kind........i love bailiffs,lol....
Many thanks to labman and all the others that have helped me with this............but i have had 3 previous accounts with them,and asked for a break down,which they are sending out tommorrow.......your letter templates have been a great help,,will list the breakdown of fees from previous accounts and let you take a look at them,,,,,should be interesting....once again<<<<<THANK YOU ALL>>>>>>stay tuned.........

[rifty]

Re: pheonix

ps,,,forgot to mention,,,,ive asked for mr council geezer to get phoenix to explain the fees,,,,,he said that he would wait for a reply from them and let me no.......regards

[labman]

Re: pheonix

That's an excellent result, I'm really pleased for you. It just goes to show, yet again, what these thieving bailiffs try to get away with.

I particularly like the wording, 'as a goodwill gesture.' Probably more like a we really don't want to be sued gesture. You should write to the local press about this so others can be made aware of what their local council's enforcement agents are doing. Nothing defamatory obviously, but a factual piece about what happened. It could be an eye opener and an inspiration to others to do the same. Good publicity for LB too!

[rifty]

Re: pheonix

yehh hi labman,,this has all happened in 24 hours,will just get my head round it all and then go from there,,,,,but i assure you,that it does not end here.
i will wait to here frpm phoenix ,to see what they have to say about there behavior and then post there reply on here,,,,,then we shall go from there.....thanks mate..

[rifty]

Re: pheonix

hi all,well here is the latest update.
my 3 other accounts ive had in the past with them came to light today,they were similar fees to my current ones.
they sent me the break downs last week and i copied them and posted them to the head of revenues,and recived a response from him today,to tell me that the fees would be returned to me,excluding 24.50 first visit.
So for the 4 phoenix accounts,they are paying me back a total of £446.56p.
Ive asked phoenix management to give me a reason for there generousity,and wait for there reply..
Got to thinking that i should let it rest now,but am also thinking by paying me back,they are admiting they are in the wrong,,,,,,,,,,,,what should i do?????????????
regards all......l