Council Tax

[inneed2011]

I had a council tax bill, was sent to the bailiff’s.
Paid it off or so I thought.
The bailiff staff did not put down the correct address, so I was asked to get an authorisation code, because they had taken payment but it has not cleared.
I called the bank got the code.
Called the bailiffs and to my knowledge the payment was taken due to the fact I gave the code.
Unfortunately for me, I did not take the person’s name, and they never did it.
6 months later the bailiffs arrive this time the bill has nearly doubled.
I asked why, they state that payment is late and it is there fees
To the best of my knowledge the fees should be as stated below
Please note that under The Statutory Fees they can charge, are as follows:
First visit fee: £24.50
This is for a first attendance to levy, but where a levy does not takes place. (For example; where you are not in)
Second visit fee: £18.00

Now, I have requested a statement, the bailiffs office claims they cannot send me a statement because the bill is with the bailiff and I need to pay him in order to stop the visits to the property.
Please advice.

[TUTTSI]

Re: Council Tax

Hi and welcome to Legal Beagles.

Please have a good read of Amy's Bailiff guide as poosibly if you sent an SAR to the bailiffs it would come up with all the information. Are they denying that you made that payment? did that payment leave your bank account?
http://www.legalbeagles.info/forums/...ad.php?t=14113

I had a council tax bill, was sent to the bailiff’s.
Paid it off or so I thought.
The bailiff staff did not put down the correct address, so I was asked to get an authorisation code, because they had taken payment but it has not cleared.
I called the bank got the code.
Called the bailiffs and to my knowledge the payment was taken due to the fact I gave the code.
Unfortunately for me, I did not take the person’s name, and they never did it.
6 months later the bailiffs arrive this time the bill has nearly doubled.
I asked why, they state that payment is late and it is there fees
To the best of my knowledge the fees should be as stated below
Please note that under The Statutory Fees they can charge, are as follows:
First visit fee: £24.50
This is for a first attendance to levy, but where a levy does not takes place. (For example; where you are not in)
Second visit fee: £18.00

Now, I have requested a statement, the bailiffs office claims they cannot send me a statement because the bill is with the bailiff and I need to pay him in order to stop the visits to the property.
Please advice.

[labman]

Re: Council Tax

The bailiffs' office are lying. There is no reason why they cannot access the statement and they are using this as an excuse to extort more money from you. It is as simple as that.

I agree with Tuttsi that you should send a full SAR

Bailiff - SAR - Legal Beagles Consumer Forum

to the bailiffs. Which company is it?

You should also ask for a copy of their complaints procedure, explaining why you need it, and send a copy of this to the Head of Revenues or Chief Executive Officer of your local council reminding them of their vicarious liability in this issue and suggesting that in order to avoid possible future litigation, they may wish to recall the account from the bailiffs and deal with you directly.

From the SAR will come two things - firstly the name of the bailiff, so you can exhaust the company's internal Complaint's Procedure, then issue a Form 4 complaint about him, having first checked at the Ministry of Justice he is certificated. Secondly, you can complain to the company's registered association:

Bailiffs and High Court Enforcement Officers - Legal Beagles Consumer Forum

about their behaviour in refusing to give you a statement of account which is your legal entitlement.