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Re: urgent help needed please
Sorry, have had a busy schedule over the last few days and have only got your PM.
There is no law that says you have to deal with or even speak to a Bailiff. Wherever possible you should always try & record any calls/conversations with the said people - they do appear to have very selective memories when it comes down to recalling what is said.
I agree with what others have said re the levy but I don't doubt the Bailiffs will argue otherwise. I note what you say about your husband & yourself re health, is he having current treatment & does your migraine pop up on a regular basis. You should notify both Council & Bailiff's of these conditions as you may well be classed as "vulnerable" [ARCHIVED CONTENT] Department for Constitutional Affairs - Enforcement - National Standards for Enforcement Agents , you will need to provide some proof - letter from GP or other medical professional should suffice. As the Bailiff is already aware of health issues he should be already considering handing back your account to the Council - may explain his change of attitude.
The figure you have for the money you owe is this confirmed by the Council? If not you should contact the Council and ask:
1 - how many Liability Orders they have
2 - the dates they were obtained
3 - how much each one is for
4 - the exact period of time they cover
5 - how much is still outstanding on each
6 - the date they were passed for enforcement
I note you are advised to submit a SAR to the Bailiffs for a breakdown of the fees charged. I have to be honest and say I disagree with this as:
a - it costs you £10
b - it allows them up to 40 days to reply
c - a simple request will do
I have advised in another place to submit something similar to that below. If using it adapt as you see fit and send initially by email backed up by a copy in the post;
"From:
My Name
My Address
To:
Acme Bailiff Co
Bailiff House
Ref: Account No: 123456
Dear Sir
With reference to the above account, Can you please provide me with a breakdown of the charges.
This includes:
a - the time & date of any Bailiff action that incurred a Fee.
b - the reason for the fee.
c - the name(s) of the Bailiff(s) that attended on each occasion a Fee was charged.
d - the name(s) of the Court(s) the Bailiff(s) was/were Certificated at.
e - the date of the Certification.
This is not a Subject Access Request under the Data Protection Act S7 1998 so does not incur a fee of £10. You are obliged to provide this information.
I require this information within 14 days.
Yours faithfully
Ripped off customer"
Sorry, have had a busy schedule over the last few days and have only got your PM.
There is no law that says you have to deal with or even speak to a Bailiff. Wherever possible you should always try & record any calls/conversations with the said people - they do appear to have very selective memories when it comes down to recalling what is said.
I agree with what others have said re the levy but I don't doubt the Bailiffs will argue otherwise. I note what you say about your husband & yourself re health, is he having current treatment & does your migraine pop up on a regular basis. You should notify both Council & Bailiff's of these conditions as you may well be classed as "vulnerable" [ARCHIVED CONTENT] Department for Constitutional Affairs - Enforcement - National Standards for Enforcement Agents , you will need to provide some proof - letter from GP or other medical professional should suffice. As the Bailiff is already aware of health issues he should be already considering handing back your account to the Council - may explain his change of attitude.
The figure you have for the money you owe is this confirmed by the Council? If not you should contact the Council and ask:
1 - how many Liability Orders they have
2 - the dates they were obtained
3 - how much each one is for
4 - the exact period of time they cover
5 - how much is still outstanding on each
6 - the date they were passed for enforcement
I note you are advised to submit a SAR to the Bailiffs for a breakdown of the fees charged. I have to be honest and say I disagree with this as:
a - it costs you £10
b - it allows them up to 40 days to reply
c - a simple request will do
I have advised in another place to submit something similar to that below. If using it adapt as you see fit and send initially by email backed up by a copy in the post;
"From:
My Name
My Address
To:
Acme Bailiff Co
Bailiff House
Ref: Account No: 123456
Dear Sir
With reference to the above account, Can you please provide me with a breakdown of the charges.
This includes:
a - the time & date of any Bailiff action that incurred a Fee.
b - the reason for the fee.
c - the name(s) of the Bailiff(s) that attended on each occasion a Fee was charged.
d - the name(s) of the Court(s) the Bailiff(s) was/were Certificated at.
e - the date of the Certification.
This is not a Subject Access Request under the Data Protection Act S7 1998 so does not incur a fee of £10. You are obliged to provide this information.
I require this information within 14 days.
Yours faithfully
Ripped off customer"
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