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London South West and West Courts > Philips

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  • London South West and West Courts > Philips

    Hi,

    I'm new here, so please bear with me. I did browse the site and already found useful information, but would still appreciate further advice.

    My situation (I will try to keep it as short as possible):
    Received a letter from London South West and West Courts on the 15th of Feb 2011 informing me that I "had failed to make payment as directed" etc. for a sum of £45 an that should I pay within 10 working days nothing else would happen. This was the first letter I received by the way. This might be because my post code is wrong on the letter...

    I was stopped this summer while riding my bicycle on the footpath (I know, what a criminal I am!) and the community support officer had taken my name and address, so I presumed this was what the fine was for, although the offense was not mentioned in the letter. I tried calling the court on the number provided 0845 940 0111, but soon found out there was no-one there to take my call (must have spent a total of 3 hours in a queue on various days). So I decided to just pay the bloody fine and thought that would be the end of it. I paid it online and received instant automatic confirmation that my payment was received on the 19th of Feb (technically 11 working days from the date of the letter).

    Then Philips Specialist Bailiff & Debt Recovery Agents came into the picture (and they seem to be quite popular on here). Received a first letter from them (not dated!) asking me to pay an outstanding amount of £120. Called them (rudest person I ever talked to), tried to explain my case and they asked me to send proof of payment. Which I did by email only to receive an automated reply saying they would try to read my message within 7 to 10 working days. Called them again, telling them not to send me any more letters since I just did what they asked from me. Needless to say, we are now 13 days later and I have not received an answer to my email but today found another letter from them in the post...

    "Notice of intention to enter & search your premises", hmmm, that doesn't sound too good. Received the letter today, dated the 7th of March 2011... again asking me to pay the outstanding amount of £120 within 7 days (they seem to be able to drop these letters in the box the minute the notice has expired).

    I might be sounding light hearted, but this is really starting to annoy me. As far as I'm concerned I have paid a fine in full ages ago to London South West and West courts, so I'd like these bailiffs to leave me alone already.

    I'm now unsure on what to do. I could just give in, call them tomorrow and pay the £120 (I'm not even very bothered about the money), but that just feels so wrong. I feel I am being bullied and giving in would just send them the signal that they can go on doing this to other people. At the same time, I just want peace of mind.

    Right, I really hope I didn't bore anyone to death with my story and would of course welcome any feedback and / or advice on what to do.

    Thanks a lot in advance!
    Tags: None

  • #2
    Re: London South West and West Courts > Philips

    Email never works with bailiff companies as you have just found out, send them a letter enclosing proof of payment made.

    Send this recorded delivery and get the reciept so you can track it.

    That should be the end of the matter,but if they try it on at least you have the proof that you took steps to deal with it.
    If you think nobody cares if you're alive, try missing a couple of payments.

    sigpic

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    • #3
      Re: London South West and West Courts > Philips

      Hi Grelag

      I'm currently dealing with Philips in connection with PCN's. As you have found out they don't respond to emails or letters & quite frankly lie through their teeth & are extremely unpleasant to speak to.

      However, as you have paid the fine and got confirmation, they really can't come after you for any charges. They will try it on and hope you don't know your rights. Do as advised write to them with proof of payment and get proof of postage and that should be the end of it.

      If you have further problems with this speak to Amy on this site who will advise you.

      Good luck x

      Comment


      • #4
        Re: London South West and West Courts > Philips

        You may also wish to visit this link, where you will find more details regarding how to deal with the bailiffs and also details of how to obtain information regarding how the alleged debt is made up.

        Bailiff Guide - Legal Beagles Consumer Forum

        Comment


        • #5
          Re: London South West and West Courts > Philips

          Hi,
          I had the same problem, well, just the first part of it:
          I got a letter 2 days ago saying I need to repay £170 that is is supposed to be the second letter i received- i didnt change address for the past 10 years and that really was the first letter..
          They do not even say what it is about!!
          So I tried to phone the number..0845... to find out they dont even pay a person to receive the calls, so, a bit annoyed to try to talk to the box, i googled the westxSW court to find this present website.
          I am a bit puzzled..by principle I do not want to pay for something i didnt do or i do not know about,we are not in a dictatorship! i feel extortionate by government people..
          If anyone has a contact number "useful" to give me, please do
          Thanks

          Comment

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