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JBW Group sending bailliffs for a driving fine I have never seen
Hi there,
3 weeks ago (late March 2010) I received a letter from JBW Group informing me of a traffic violation from August 2009 (driving the wrong way down a one-way; I don't recall doing it, but it is quite possible as the time and place are likely), and asking for payment of about £250. I immediately phoned them up to find out more about the contravention and ask why it was my first notice of it. They said I was to phone Islington council for details. I phoned several times and left at least THREE voicemails over the following weeks, seeking proof of the contravention and trying to understand why I had still never received anything from the council for this.
Last week I then received another letter from JBW stating the fine had been increased to £434, and then today I have received another letter "NOTICE OF REMOVAL" saying that they would be sending bailliffs. I have now phoned them again to understand more about this and been told that they will be clamping my car in the morning and sending bailliffs to the door, further increasing the charge.
I am enraged as I would obviously have paid the fine in the first 2 weeks IF I HAD KNOWN ABOUT IT. Whilst waiting for the council to return my calls and supply me with basic information that I should always have had I have incurred £200 more fines already!
I am likely to pay the money tonight in order to shut JBW Group up, but I would like to know how I can go about reclaiming the money - how do I complain about the lack of service from Islington council?
Any help or advice appreciated!
3 weeks ago (late March 2010) I received a letter from JBW Group informing me of a traffic violation from August 2009 (driving the wrong way down a one-way; I don't recall doing it, but it is quite possible as the time and place are likely), and asking for payment of about £250. I immediately phoned them up to find out more about the contravention and ask why it was my first notice of it. They said I was to phone Islington council for details. I phoned several times and left at least THREE voicemails over the following weeks, seeking proof of the contravention and trying to understand why I had still never received anything from the council for this.
Last week I then received another letter from JBW stating the fine had been increased to £434, and then today I have received another letter "NOTICE OF REMOVAL" saying that they would be sending bailliffs. I have now phoned them again to understand more about this and been told that they will be clamping my car in the morning and sending bailliffs to the door, further increasing the charge.
I am enraged as I would obviously have paid the fine in the first 2 weeks IF I HAD KNOWN ABOUT IT. Whilst waiting for the council to return my calls and supply me with basic information that I should always have had I have incurred £200 more fines already!
I am likely to pay the money tonight in order to shut JBW Group up, but I would like to know how I can go about reclaiming the money - how do I complain about the lack of service from Islington council?
Any help or advice appreciated!
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