sick and vulnerable

[chippy]

I have read in the OFT guide for bailiffs that if a person is certified sick and vunerable. The bailiffs are not allowed to persue them ? could anybody advise me on this matter as 3 years ago i was diagnosed with cancer and at first i was required to get sick certificates from my doctor in order to get sick / disability benefits then after a period my doctors were told by the Department Of Works and pentions that sick certificates were no longer required as I was now classed as long term sick / disabled

Anybody help
regards chippy (robert)

[scoobydoo]

Re: sick and vunerable

Bumping your question up in case it got missed

[Amy]

Re: sick and vunerable

I'm not sure I really understand your question.

If you are asking about the bailiffs conduct with regard to whether a person falls within the 'vulnerable persons' category then the following may help you.

This is the 'vulnerable groups' category as defined by the National Standards for Enforcement Agents:-

•Disabled
• The debtor or the debtor’s partner is suffering a long term illness.
• Single parent.
• Expectant mothers in the late stages of pregnancy.
• Elderly and /or infirm.
• Individuals suffering from mental confusion.
• People who are either blind or deaf.
.• Persons where there has been a recent bereavement in the family.
• Those persons whose first language is not English.
• People who are in receipt of benefits.

Vulnerable situations

• Enforcement agents/agencies and creditors must recognise that they each have a role in ensuring that the vulnerable and socially excluded are protected and that the recovery process includes procedures agreed between the agent/agency and creditor about how such situations should be dealt with. The appropriate use of discretion is essential in every case and no amount of guidance could cover every situation, therefore the agent has a duty to contact the creditor and report the circumstances in situations where there is potential cause for concern. If necessary, the enforcement agent will advise the creditor iffurther action is appropriate. The exercise of appropriate discretion is needed, not only to protect the debtor, but also the enforcement agent who should avoid taking action which could lead to accusations of inappropriate behaviour.
• Enforcement agents must withdraw from domestic premises if the only person present is, or appears to be, under the age of 18; they can ask when the debtor will be home - if appropriate.
• Enforcement agents must withdraw without making enquiries if the only persons present are children who appear to be under the age of 12.
• Wherever possible, enforcement agents should have arrangements in place for rapidly accessing translation services when these are needed, and provide on request information in large print or in Braille for debtors with impaired sight.

[chippy]

Re: sick and vulnerable

thanks amy that seems to be what i was looking for
regards chippy