Help with DRS Ardent credit services

[sihartley]

Good evening guys I’m after a little help please. I’ve posted a few times in the motoring forum and had some great advice from there.
Now the car finance company has instructed debt collectors to try and recover an alleged outstanding balance related to a voluntary termination. This section may be more appropriate for me to ask advice related to the debt side. I just want to know the best way to play things please? Do I have to reply to these guys or Can I comfortably ignore them? Is this just scare tactics or do these guys have any authority?
A copy of the letter is attached.
I currently have reported the finance company to the FOS and is being looked at so as far as I’m concerned until I hear from them no third party should be involved, is that correct? 8B8B8CE0-B2B1-4CED-A5A3-43A3AD87A4EC.jpeg Thanks Lauren

[des8]

should really have kept this on your original thread.

You should write to these numpties within 30 days telling them the alleged debt is disputed and you don't expect to hear from them again.
They have no more rights than the finance house

[sihartley]

Thanks for the response. I apologise for my poor forum etiquette I don’t post very often. I will be writing to them to make them fully aware I won’t be entering into any correspondence with them, and don’t expect to hear from them again. Thanks again Lauren

[Venxai]

Hey, just wanted to know how the end result has been as I'm in the same predicament? Thanks a lot