Paragon personal finance / Fsa

[Bob22]

Please someone help desperate for advise
2008 secured loan paragon personal finance
paperwork fraudulent submitted by broker
later Convicted ....am wanting to claim to fcs have police reports and Fos were in my favour
however the fca are saying the don’t cover secured loans as this was not regulated product
i have spoken to paragon and they have reassured me it was I’m just waiting for them to put in writing

however in the meantime the fca are telling me to go to Office of fair trading well I ve looked and they no longer exist and there website forwards you back to Fsa confusing
I know the regulations changed 2016 but my loan was 2008
is there any one that can help please

[Paulcarr1956]

Had a secured loan with GE Money sold on to Arrow Global still putting default on my credit file since Jan 2013 *defaults from that date also I just noticed that they put on a arrangement which the same amount had always been paid from the date above which originally I over paid. By £30 a month with GE Money due to illness and unemployment then Arrow. Put the payment down to the original contracted agreement never asked this as I thought that the misers payment was paid off *what can I do to re-address this issue as it appears I would have been better to go bankrupt as I being penalised since 2013 ?