Hi guys just after a bit of advice, sorry for the long winded post!
Purchased a car online from a dealer advertising on motors.co.uk, eBay and Facebook. Paid 10% deposit including the delivery ( bank transfer) as I live 5 hours away from the trader. Car wasn't described as having any faults and I had a video sent to me of engine running.
Car arrived in the dark! I was told initially I could test the vehicle out before paying the remaining balance, but when it came to it the dealer said the delivery driver was not allowed to let me do that. I decided to take the risk but as the delivery driver drove the vehicle from the trailer the engine was making a terrible noise. The vehicle also had undisclosed damage to the bodywork as well as being in limp mode. The trader was then uncontactable ( blocked my number and on messenger)
I emailed him also with no response. I decided to have the vehicle checked by a local specialist, he informed me that the vehicle was basically beyond economical repair. A few days later by withholding my number I did manage to speak to him and he denied knowing anything about me. I contacted CA and sent him the LBA letter initially asking for a 2k contribution to repairs ( before I knew the true extent) no response. So I decided to start court proceedings. Amazingly a couple of days later I received an email asking if I would like to return the vehicle under the 2015 consumers rights act, also a receipt suddenly also appeared. He eventually agreed to have the vehicle collected. The vehicle was received by his mechanic to check over the faults that apparently weren't there when they loaded it into the delivery vehicle. I then received a refund for £1 should be nearly 5k and he hasn't responded asking where the rest of it is. I've obviously kept the court proceedings open and I know I've been stupidly trusting! Just after some advice on how next to proceed.
Thank you in advance
Purchased a car online from a dealer advertising on motors.co.uk, eBay and Facebook. Paid 10% deposit including the delivery ( bank transfer) as I live 5 hours away from the trader. Car wasn't described as having any faults and I had a video sent to me of engine running.
Car arrived in the dark! I was told initially I could test the vehicle out before paying the remaining balance, but when it came to it the dealer said the delivery driver was not allowed to let me do that. I decided to take the risk but as the delivery driver drove the vehicle from the trailer the engine was making a terrible noise. The vehicle also had undisclosed damage to the bodywork as well as being in limp mode. The trader was then uncontactable ( blocked my number and on messenger)
I emailed him also with no response. I decided to have the vehicle checked by a local specialist, he informed me that the vehicle was basically beyond economical repair. A few days later by withholding my number I did manage to speak to him and he denied knowing anything about me. I contacted CA and sent him the LBA letter initially asking for a 2k contribution to repairs ( before I knew the true extent) no response. So I decided to start court proceedings. Amazingly a couple of days later I received an email asking if I would like to return the vehicle under the 2015 consumers rights act, also a receipt suddenly also appeared. He eventually agreed to have the vehicle collected. The vehicle was received by his mechanic to check over the faults that apparently weren't there when they loaded it into the delivery vehicle. I then received a refund for £1 should be nearly 5k and he hasn't responded asking where the rest of it is. I've obviously kept the court proceedings open and I know I've been stupidly trusting! Just after some advice on how next to proceed.
Thank you in advance




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