Late payment with bristow and sutor by a day

[ronreg1013]

Hoping somebody may help please I've been making monthly payments to bristow and sutor for 15 months and payments due on the 1st of each month I have literally made payment at ten minutes past midnight and money's showing as left my account but not reached bristow and sutor?! Now on my account it's saying I'm in arrears by £50 and I tried to make an extra payment but am unable to do so without paying the full amount owed! I've just this minute set up a standing order for the rest of the payments and that will include an extra payment tomorrow,are they likely to accept this or will they ignore/ cancel my standing order?

[ploddertom]

Re: Late payment with bristow and sutor by a day

With any enforcement co paying just a day late gives them the right to be stroppy and say you have broken the agreement. They may then demand anything outstanding in full & hope they can gain more in fees. If payment is due the 1st of the month then you should pay on 26th of previous month to allow for banking time and filtering through to your account. FPS system is not foolproof.

[ronreg1013]

Re: Late payment with bristow and sutor by a day

With any enforcement co paying just a day late gives them the right to be stroppy and say you have broken the agreement. They may then demand anything outstanding in full & hope they can gain more in fees. If payment is due the 1st of the month then you should pay on 26th of previous month to allow for banking time and filtering through to your account. FPS system is not foolproof.

Thankyou fir for the reply what should o do about the standing order that's due to start tomorrow (extra payment) also forgot to say I have since moved house from when I first set up payment plan?!

[MIKE770]

Re: Late payment with bristow and sutor by a day

1st of the month payment if fall on weekend/bank holiday as has done this week then the 1st working day is the next working day due - normal banking proceedure
no penalties can be made if they do report to regulator

[ronreg1013]

Re: Late payment with bristow and sutor by a day

Oh and looked at my account now and it just says next payment due 1st June and they have received this months payment

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Really Mike?! Thankyou so much you are an angel

[MIKE770]

Re: Late payment with bristow and sutor by a day

exactly my point paid to-day 1st working day after bank holiday etc

glad it is sorted for you!

[ronreg1013]

Re: Late payment with bristow and sutor by a day

Thankyou for all the help much appreciated first time posting