ID theft O2 and Lowell

[Golden Flanker]

There was ID fraud perpetrated on O2, Vodaphone, New Look and others by someone using the same name as our daughter and at our address. By our going through Experian, the others all accepted it was fraud cancelled the debts and amended the credit report. O2 and Lowell have failed to do so and a couple of weeks ago Lowell filed a claim in Northampton County Court, which we immediately refuted and await their response.

is there more we can do to speed up resolution as daughter is applying for a mortgage and we would rather not have the query still on her credit report.

What about taking out, or threatening to take out a counter claim?

[wales01man]

Re: ID theft O2 and Lowell

Were there no letters sent to this address in your daughters name ?

[Golden Flanker]

Re: ID theft O2 and Lowell

All returned saying no one at this address had an account with them.

[wales01man]

Re: ID theft O2 and Lowell

Were the letters addressed to your daughter? if not how can they chase her for any debt have Police been informed

[MIKE770]

Re: ID theft O2 and Lowell

get a crime number from the police for starters

acknowledge the court form on line for now stops them getting any judgment for now

[Golden Flanker]

Re: ID theft O2 and Lowell

Interestingly I cannot report this as a crime because no money was lost / taken, well not from my daughter anyway - it was taken from O2, but they will not have reported it as a fraud because it was easier to sell on the debt to Lowell. Did the online refuting a few days ago and await Lowell response.

[wales01man]

Re: ID theft O2 and Lowell

You never replied to my earlier question? who was named on the letters received at your address your daughter if not Lowell have no case against her

[Golden Flanker]

Re: ID theft O2 and Lowell

Same name as her, but not her.

[wales01man]

Re: ID theft O2 and Lowell

Think Lowell will carry on with case as she never queried the mail being addressed to her at the address of her mother you will need a very good defence others on here will advice hope she can sort this

[Diana M]

Re: ID theft O2 and Lowell

Interestingly I cannot report this as a crime because no money was lost / taken, well not from my daughter anyway - it was taken from O2, but they will not have reported it as a fraud because it was easier to sell on the debt to Lowell. Did the online refuting a few days ago and await Lowell response.

You should always report identity theft to the police. Use the Action Fraud website which is listed on the forum on the right hand side.

http://www.actionfraud.police.uk/fra...identity_fraud

Get a crime reference number and send it to the Claimant asking them to Discontinue the claim.

Di

[wales01man]

Re: ID theft O2 and Lowell

Is it not a bit late to report this after all there have no doubt been letters before the CCJ forma were sent out ?

[Golden Flanker]

Re: ID theft O2 and Lowell

It was on teh action fraud site that i tried to register it but with no joy.