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Last December I received a summons for Council Tax arrears dated from 2012 up until April this year which resulted in an attachment of earnings order until I became redundant in May this year.
Following the attachment payments, I payed off the remaining summons balance and this years bill in full from my redundancy. However, the council are still adamant that I owe them over £400!
I have sent them a copy of the summons along with my payslips (outlining attachment payments) and the receipts from my card payments to prove that the amount has been paid in full, but they keep coming back with different account spreadsheets supposedly showing all of my payments and to where they were allocated.
None of it makes any sense to me and there are a number of discrepancies in their communication which I have questioned, but they still ignore and send me more spreadsheets to "prove" I sill owe them money.
Their payment allocation system is flawed somewhere, and all I get is "I hear what you are saying, but that doesn't match what it says on my screen"...Aarrgggh...that's my whole point!
I have all receipts which total the summons amount and this years bill.
I am suffering from stress and anxiety since being made redundant and recovering from a simultaneous hospitalisation for Sepsis, Swine Flu and Pneumonia in March anyway, and this really isn't helping. What else can I do? I have received visits from council internal payment enforcement officers too! This is harassment!
Please help!:target:
Following the attachment payments, I payed off the remaining summons balance and this years bill in full from my redundancy. However, the council are still adamant that I owe them over £400!
I have sent them a copy of the summons along with my payslips (outlining attachment payments) and the receipts from my card payments to prove that the amount has been paid in full, but they keep coming back with different account spreadsheets supposedly showing all of my payments and to where they were allocated.
None of it makes any sense to me and there are a number of discrepancies in their communication which I have questioned, but they still ignore and send me more spreadsheets to "prove" I sill owe them money.
Their payment allocation system is flawed somewhere, and all I get is "I hear what you are saying, but that doesn't match what it says on my screen"...Aarrgggh...that's my whole point!
I have all receipts which total the summons amount and this years bill.
I am suffering from stress and anxiety since being made redundant and recovering from a simultaneous hospitalisation for Sepsis, Swine Flu and Pneumonia in March anyway, and this really isn't helping. What else can I do? I have received visits from council internal payment enforcement officers too! This is harassment!
Please help!:target:
you're getting answers here :nod: xx
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