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Need help. My son had a contract with Vodafone which he got into arrears with his services were discontinued. He paid the money owed but Vodafone failed to reconnect his phone, after continually phoning for a month we were told that Vodafone had closed the account. We then recieved a bill for around £ 14 and despite asking Vodafone what this was for recieved no reply.
On 23th Feb we recieved a letter from ccscollect dated 20th Feb saying £122.31 was owed. The letter has given no date for the debt to be paid by. We were waiting for copies of the bank statement to arrive when a second letter came on the 14th March dated 9th March saying the total amount is now £681.76. We don't know what this bill is for as he paid £118.07 in October, the original amount according to ccs was for £106.36 so none of the amounts make sense, hoping someone can help
On 23th Feb we recieved a letter from ccscollect dated 20th Feb saying £122.31 was owed. The letter has given no date for the debt to be paid by. We were waiting for copies of the bank statement to arrive when a second letter came on the 14th March dated 9th March saying the total amount is now £681.76. We don't know what this bill is for as he paid £118.07 in October, the original amount according to ccs was for £106.36 so none of the amounts make sense, hoping someone can help
) xx
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