Hello Beagles

[Jestem]

Looking for a little help with a complaint against my local Halfords Autocentre. Took my car in for a service after 55k miles, and about 3 days after the service (£250), the fuel line broke. Local garage said that the autocentre incorrectly fitted the fuel filter and fuel line, meaning that it detached when I was doing 65 mph on the motorway.

Am asking for my expenses for the repair, and also for the day holiday I was forced to take as I couldn't make in into work, as well as the fuel that I lost on the motorway. They are only currently willing to pay the cost of the repair.

[ostell]

Re: Hello Beagles

You will be entitled to the lost fuel, as it was lost as a direct result of their failure. Holiday is a different story.

[Jestem]

Re: Hello Beagles

It is lost time that was directly from the fault caused from a faulty service. Surely it counts as an out of pocket expense as these are not paid days of holiday?

[des8]

Re: Hello Beagles

If you were forced to take an unpaid day off work, that is not holiday.
You could claim loss of a days wages (but you might not get it)