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Hi All, I hope someone can help me help someone else regarding my PPI thread I put up earlier, afraid i made a schoolgirl error and asked my question on another thread first as i had not checked the site out properly first, sorry all ! B
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Re: Hoping for help
Hi loopylearner, & welcome to Legal Beagles.
For reference, was this the other thread?
http://www.legalbeagles.info/forums/...ht=#post353655CAVEAT LECTOR
This is only my opinion - "Opinions are made to be changed --or how is truth to be got at?" (Byron)
You and I do not see things as they are. We see things as we are.
Cohen, Herb
There is danger when a man throws his tongue into high gear before he
gets his brain a-going.
Phelps, C. C.
"They couldn't hit an elephant at this distance!"
The last words of John Sedgwick -
Re: Hoping for help
di30, our resident PPI superstar, has replied on http://www.legalbeagles.info/forums/...670#post353670
di30
VIP Member PPI StarSt Bernard
Join DateNov 2007Posts3,768Thanks (Given)1122Thanks (Received)736
Re: Barclaycard agree then takeaway PPI offer on the same day !
Originally Posted by loopylearner 
My sons girlfriend received a letter dated 07/06/13 stating her PPI claim with Barclaycard had been agreed as it was missold and the total amount she was to receive detailed, today she has received another letter dated exactly the same date stating she was unsuccesful, she phoned Barclays to be told they have no record of the first letter being sent out( oh what a surprise !) and she is not entitled to anything, she will be contacting the ombudsman regarding this but has anyone else had this happen and are there any other options I can offer her to try? She is totally distressed by this as it was quite a large sum of money.
Write to the CEO (Chief Executive officer) enclose both letters, because I'm sure if this went as far as the Financial ombudsman service (FOS) they will see through this and uphold, be better if resolved now directly by the bank though as it can take time through the FOS, but do go the FOS avenue if the CEO fails to agree on the uphold agreement letter.
Good luck, please let us know how she gets on.
She could email the CEO, but if done this way ask for an acknowledgement letter and to expect a response to this matter by 14 days the latest of the outcome of the complaint.
CAVEAT LECTOR
This is only my opinion - "Opinions are made to be changed --or how is truth to be got at?" (Byron)
You and I do not see things as they are. We see things as we are.
Cohen, Herb
There is danger when a man throws his tongue into high gear before he
gets his brain a-going.
Phelps, C. C.
"They couldn't hit an elephant at this distance!"
The last words of John SedgwickComment
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