Halifax Handed MY Acct to Robinson Way without Telling Me!

[Noony]

Apologies - I should have posted this here first...

I had an agreement in writing that Halifax would freeze my payments on my CC and be back in touch with me at some point in the future to review the situation.
This morning I had a call from Robinson Way DCA asking me to make full payment to them.

The RW caller actually pretended to be a former neighbour of mine - I had no idea what the call was about or even that Halifax had passed my debt on.

Called Halifax reminding them of their agreement - they said it was nothing to do with them as Recoveries had passed my account to Robinson Way. This was done without any notification to me, in my letter from them they said they would contact me if the account was being moved on to recoveries. I know they mustn't have done this or they would have told me they'd done this on the call.

What do I do now? If Halifax had contacted me then I would have reviewed the agreement with them, now I'm feeling very concerned that I'm in a situation I can't handle.

I also had a no "phone calls" arrangement with Halifax and I'm concerned now that I'm going to get tons of calls from RW.

Any advice please?

[labman]

Re: Halifax Handed MY Acct to Robinson Way without Telling Me!

As this is the first letter from Robinson Way I would totally ignore it. If you get another, then send a Prove It letter.

Halifax are sadly within their rights to do what they did, and are known as being one of the trickier banks to deal with.

Robinson Way specialise in Statute Barred or uncollectable debt. They are definitely nothing to be worried about.

If you were making payments to Halifax, stop them, and don't pay one penny to RW until they contact you again, receive a prove it letter and prove to your satisfaction that they have the right to ask for your money.

[Noony]

Re: Halifax Handed MY Acct to Robinson Way without Telling Me!

As this is the first letter from Robinson Way I would totally ignore it. If you get another, then send a Prove It letter.

Halifax are sadly within their rights to do what they did, and are known as being one of the trickier banks to deal with.

Robinson Way specialise in Statute Barred or uncollectable debt. They are definitely nothing to be worried about.

If you were making payments to Halifax, stop them, and don't pay one penny to RW until they contact you again, receive a prove it letter and prove to your satisfaction that they have the right to ask for your money.

Thanks
The thing is that there have been no letters from either Halifax or RW - just the phone call today.
The only thing I had in writing was last may from halifax saying it was OK to have my payments on hold...

[dogtired]

Re: Halifax Handed MY Acct to Robinson Way without Telling Me!

Seems to be par for the course for them I am afraid did exactly the same to me in the middle of a PPI claim. However they appear to have done me a favour as such as they sent me the full amount "in settlement" on one and no word from them since!

[labman]

Re: Halifax Handed MY Acct to Robinson Way without Telling Me!

If that is all you have in writing, for all you know it could be me phoning saying I'm from Robinson Way, so totally ignore it, full stop. Just carry on with the Halifax doing whatever you were doing before.

I assume you have another account outside of the HBOS group, if not I'd strongly recommend that you get one.

Is Halifax your only debt, or do you have others?

[Celestine]

Re: Halifax Handed MY Acct to Robinson Way without Telling Me!

If that is all you have in writing, for all you know it could be me phoning saying I'm from Robinson Way,

Haven't I told you a dozen times to stop doing that....it really freaks the members out

[labman]

Re: Halifax Handed MY Acct to Robinson Way without Telling Me!

It's addictive - sorry!:laugh::laugh: