Originally posted by atticus
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We can show that these points are wrong for example, we were not pulling out from a side road, there was no dog causing a distraction, and the damage to the vehicle supports that the impact was to the side rather than us pulling out in front of them. However, the solicitors do not seem willing to engage with this and are not taking these points on board.
We have been asking for objective evidence such as telematics and incident data for some time, as we believe this is crucial, but this has not been obtained.
We also submitted a Subject Access Request to understand how decisions have been made, but they have only provided two medical reports and say that is their full response.
Following advice here, we emailed tonight requesting an urgent case review given the limitation deadline, but they have now responded to say they have closed the case.
At this point, it feels like we have completely run out of options. I have also looked at their reviews online, which are very poor, and it does make me question how this has been handled.
I’m sorry, I think I’ve just run out of steam with it all now.




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